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Robert Half

Robert Half is hiring: Receptionist in Springfield

Robert Half, Springfield, MA, US, 01107


Job Description

Job Description
We are offering a short term contract employment opportunity for a Receptionist in West Springfield, Massachusetts, in the Construction/Contractor industry. The Receptionist will be responsible for a range of tasks including answering a multi-line phone system, providing excellent customer service, and managing data entry and email correspondence.

Responsibilities:

• Handle a multi-line phone system, ensuring all calls are answered promptly and directed to the appropriate department or personnel.
• Deliver top-notch customer service, addressing and resolving inquiries and issues in a timely and detail oriented manner.
• Manage data entry tasks with precision, maintaining the accuracy and integrity of all data records.
• Maintain consistent and clear email correspondence, responding to all internal and external emails in a timely manner.
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to complete tasks and manage documentation.
• Organize files and documents to ensure easy accessibility and efficient retrieval of information.
• Schedule appointments as necessary, ensuring efficient time management and coordination between parties involved.
• Employ strong interpersonal skills in all interactions, fostering a positive work environment and maintaining detail oriented relationships.• Proficiency in answering multi-line phone system to facilitate smooth communication
• Exceptional customer service skills to ensure client satisfaction
• Experience in data entry for maintaining accurate records
• Ability to handle email correspondence professionally and promptly
• Strong interpersonal skills for interacting with clients and team members
• Proficiency in Microsoft Excel for managing and analyzing data
• Knowledge of Microsoft Outlook for scheduling and email management
• Familiarity with Microsoft Word for document creation and editing
• Skill in organizing files for efficient record keeping
• Ability to schedule appointments effectively and accurately