Randstad is hiring: Patient Financial Services Manager in Dover

Are you a seasoned healthcare finance professional with a passion for driving performance improvements and ensuring regulatory compliance? Join our dynamic team as a Patient Financial Services Manager and play a pivotal role in optimizing the revenue cycle for a respected hospital system in Dover, DE.

THIS IS A PERMANENT, DIRECT-HIRE OPPORTUNITY. IT IS 100% ONSITE IN DOVER, DE.

Position Overview: The Patient Financial Services Manager will be responsible for overseeing the efficient management of the hospital’s patient billing, accounts receivable, collections, and insurance follow-up processes. This critical role requires a strategic leader who can identify performance gaps, implement solutions, and ensure compliance with state and federal regulations, including the No Surprise Act. The ideal candidate will have extensive experience in hospital revenue cycle management or as a revenue cycle consultant specializing in Patient Financial Services.

salary: $105,000 - $175,000 per year

shift: First
work hours: 8 AM - 5 PM
education: Masters

RESPONSIBILITIES

• Reviews and maintain existing departmental policies and procedures, adjusting them as needed to support regulatory compliance.
• Establish accountability in all areas of the accounts receivable ensuring all billing, follow up, denial and appeal activities occur timely.
• Identify performance gaps and implement solutions to improve cash collections.
• Serve as report expert for Experian power reporting. Publish monthly report to improve first pass yield and denials.
• Serve as the expert for the No Surprise Act to ensure compliance with State and Federal regulation.
• Publish monthly report on out of network plan reimbursement at the employer level.
• Participate in payer meetings and escalates issues to the appropriate agency when payers are not compliant with state regulation or CMS policy related to prompt payment, record request review and interest payments.

Requirements/Must Haves:

• Master's Degree in Health Care or Master's degree in Management, Business, Finance, or Accounting
• Minimum 5 years’ experience in Manager role of Hospital Patient Financial Services OR equivalent experience as a revenue cycle consultant specific to Patient Financial Services.

Qualifications

• Years of experience: 5 years
• Experience level: Manager

INTERESTED? APPLY NOW!

FOR MORE IMMEDIATE CONSIDERATION, email a current resume to iris.levy@randstadusa.com

TXT: Your NAME and FINANCIAL to 954-308-673

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.