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State of North Carolina

Program Specialist for Community Rehabilitation Programs

State of North Carolina, Wilmington, NC, United States


Salary: $54,197.00 - $94,844.00 Annually

Location : Wake County, NC

Job Type: Permanent Full-Time

Job Number: 24-14277 EIPD 60054370

Department: Dept of Health and Human Services

Division: Vocational Rehabilitation

Opening Date: 12/20/2024

Closing Date: 1/9/2025 5:00 PM Eastern

Job Class Title: Human Services Program Consultant III

Position Number: 60054370

Section: Employment Services and Program Development

Salary Grade: NC16

Recruitment Range: $54,197-$74,520

Description of Work

The Human Services Program Consultant III (or Program Specialist for Community Rehabilitation Programs (CRP) ensures that community rehabilitation program services are available in appropriate quantity and quality for clients of the Division throughout the state. The Human Services Program Consultant III provides guidance and interpretation of federal guidelines and state policy to agency staff, CRP staff, consumers, advocacy groups, associations and other agencies.

The Human Services Program Consultant III serves an integral role in the maintenance of the current case management system and development of future systems. This position also serves as the Division's Wage and Hour consultant.

Job responsibilities include the following:
  • Develops, monitors, and manages contractual agreements and performance of vendors.
  • Represents NCDVR at national, state, and local conferences and seminars and maintains contact with national and state leaders in the program area.
  • Serves an integral role in the maintenance of the current case management system and development of future systems.
  • Serves as the Division's Wage and Hour consultant.
The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for persons with disabilities through customer partnership and community leadership.

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for benefits: https://oshr.nc.gov/state-employee resources/benefits.

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Please refer to the link below for additional information
  • Experience with multiple funding structures for community rehabilitation programs managed by EIPD.
  • Considerable knowledge of EIPD policy related to community rehabilitation program services.
  • Considerable knowledge of the ENCORE Case Management System.
  • Experience in partnering with community rehabilitation program services.

Management Preferences:
  • Must have experience in leading a group of individuals toward common goal.
  • Must demonstrate organizational skills and methodology for managing a large amount of information.
  • Prefer at least three years of experience with community rehabilitation programs.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Master's degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience;

OR

Bachelor's degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience;

OR

An equivalent combination of education and experience.
Supplemental and Contact Information

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Consideration for this vacancy, all applicants must complete an on-line application using this link,

If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.))
  • Yes, I understand and have fully completed all requirements.


02

To be considered for this position, you must clearly show within the body of the application how you meet the state mandated minimum education and experience requirements for this vacancy. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application to support your answer. Have you provided the necessary information for our screening process?
  • Yes
  • No


03

Do you have working knowledge of multiple funding structures for community rehabilitation programs managed by DVRS?
  • Yes
  • No


04

Where did you learn about DHHS or this opportunity?
  • Company or OSHR Website
  • Employee Referral
  • Professional Association or Industry-specific job board
  • Conference / Career Fair
  • LinkedIn
  • Other Social Media
  • Theater Advertisement
  • Internet Advertisement
  • TV / Radio
  • Indeed
  • Other General Job Boards
  • Google
  • Other Search Engines


05

Describe your direct experience with community rehabilitation programs.

06

Indicate your experience interacting with local, state, and national leaders.

07

Describe your experience in contract development/monitoring/program reviews.

08

I understand that the budgeted salary for this position is limited to $74,500. If offered this position, the salary offered will be within the posted recruitment range of $54,197-$74,520.
  • Yes
  • No


Required Question