Mini Bar Attendant

Position Overview:
The Mini Bar Attendant is a vital part of the guest experience at Arlo Chicago. This role is responsible for maintaining fully stocked, clean, and well-organized mini bars in guest rooms, ensuring that all items meet the hotel's high standards. The Mini Bar Attendant also assists in inventory management, replenishment, and providing guests with exceptional service by addressing inquiries about mini bar offerings.

Key Responsibilities:

1. Stocking & Organization:

   • Restock beverages, snacks, and other items in the mini bar according to inventory standards.
   • Ensure mini bar areas are clean, neatly arranged, and presented attractively.

2. Inventory Management:

   • Conduct daily inventory checks to track usage and ensure accurate restocking.
   • Report low stock levels and assist in placing orders for replenishment.

3. Guest Interaction & Service:

   • Be knowledgeable about all items in the mini bar, including dietary and allergy information.
   • Respond to guest questions or requests regarding mini bar products promptly and courteously.

4. Quality Assurance:

   • Regularly inspect mini bars for expired or damaged items, replacing them as necessary.
   • Adhere to health and safety standards in the handling and storing of mini bar supplies.

5. Team Collaboration:

   • Work closely with housekeeping and the front desk to coordinate guest preferences and special requests.
   • Assist in troubleshooting or resolving guest concerns related to the minibar.

Qualifications:

• High school diploma or equivalent.
• Prior experience in hospitality, inventory management, or a similar role is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Ability to work independently and manage time effectively.
• Flexibility to work weekends, holidays, and varying shifts as needed.

Physical Requirements:

• Ability to lift, push, and carry up to 30 pounds.
• Frequent walking, bending, and standing for extended periods.

Why Join Arlo Chicago?
At Arlo Chicago, we pride ourselves on creating memorable experiences for our guests and fostering a supportive and dynamic work environment. Join our team and contribute to delivering top-tier hospitality in the heart of Chicago!

Equal Employment Opportunity Statement:
Arlo Chicago is an equal-opportunity employer committed to creating an inclusive and diverse workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.