Mini Bar Attendant

The Betsy, located on South Beach's iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy's CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest.

Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel's permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy's Writers' Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service.

We're looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy's DNA - whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy's unique brand of understated, experiential luxury hospitality - we want to hear from you.

Job Summary:

Mini Bar Attendants provide guests with a clean, fully-stocked and well-maintained mini bar. They ensure that mini bar items are systematically inventoried and rotated to ensure that the products are of excellent quality.

Responsibilities and Duties Include but Not Limited to the Following:

• Creates checks and maintains a mini bar register.
• Stocks and replaces missing items, inspect, move and clean the mini bars in accordance with departmental procedures and policies.
• Maintains, tracks and completes daily worksheet of mini bar stock.
• Replenishes mini bar items in guest rooms.
• Maintains the mini bar pantry in terms of par stock, stacking and cleanliness.
• Ensures that the products in the mini bar are not expired and take the proper procedure to remove those products as necessary.
• Maintains, organizes, stocks and cleans assigned mini bar carts.
• Reports broken or malfunctioning mini bars and carts to Engineering for repairs.
• Requisitions mini bar products as needed, obtains stock from warehouse and stores it in the assigned storerooms.
• Maintains the highest level of customer service and displays professionalism at all times.
• Follows all required safety and standard operating procedures.
• Ensures the rotation of all mini-bar products.
• Properly complete, maintain and track inventory in assigned storerooms.
• Ensures that mini bar menus are present and in good condition.
• Completes refill reports accurately.
• Reports all mini bar concerns to management including any guest issues.
• Perform other job related duties as assigned.

Job Requirements:

• High school diploma or equivalent preferred.
• Previous experience in a similar role preferred.
• Must speak, read, write, and understand English.
• Must meet Food Handler and Responsible Vendor training and certification requirements.
• Must have good computer skills and basic math skills.
• Must be:
  • Detail-oriented;
  • Professional;
  • Efficient
  • Discreet and trust-worthy;
• Must have the ability to:
  • Work independently;
  • Walk or stand for long periods of time;
  • Multi-task;
  • Lift, pull or push over 25 lbs of weight.

The Betsy - South Beach is an equal opportunity employer, harassment-free and a drug-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.