Certified Medical Office Assistant Job at Kitss Limited in San Jose

Job Description

The purpose of this position is to provide secretarial and clerical support to a department. This position functions independently in carrying out standard and complex office procedures and relating to other physician offices, providers, and families. Act as primary contact between hospital personnel, employees, vendors, managers, and administration.

Duties and Responsibilities

Essential Functions:

1. Answers phones/triages calls
2. Books appointments, gathers accurate patient demographic information
3. Answers referral calls
4. Charge ticket made up
5. Obtains/confirms insurance authorizations for appointments
6. Collects and posts co-payments
7. Completes appointment follow-up per clinician instructions:
1. Upon exit
2. Phone follow-up
8. Handles Charges by:
1. Entering data into Charge Master
2. Processing change documents
9. Obtains file notes from clinicians and files as appropriate
10. Distributes post-visit copy of Chart Notes to Primary Care physician/medical home
11. Completes administration of follow-up procedures (e.g. MRI, referrals), which may include authorization
12. Identifies and enters accurate ICD-9 coding for billing; performs chart entry and inputs information into Problem List; communicates all pertinent information including findings, problems, concerns, or ideas to physician in a timely manner; performs clinical procedures under the supervision of a physician such as aerosol treatments and pulmonary function tests, including flow volume loop and peak flow testing.