Sr. Human Resources Generalist

I. Company Overview

ZAI has been providing solutions and services to DOD, Federal civilian agencies, state and local agencies, and commercial clients for more than four decades. From our start in 1977 to present day, we have been committed to providing high standards of quality services and solutions to meet today's constantly rising customer expectations and diverse and changing market demands. We provide a broad array of services, with a focus on the effective management of information to enhance our customers' ability to achieve their mission.

II. Key Position Information

This position supports ZAI's corporate office and employees are authorized to work remotely. However, the remote work relationship is subject to ongoing and periodic review and ZAI management may, at any time, change any or all of the conditions under which employees are permitted to work remotely, or withdraw permission to work remotely. If the remote work arrangement is terminated, employees will be given reasonable notice of change to accommodate their transition back to the in-office environment. An employee's failure to return to work at ZAI at the end of the remote work arrangement may result in termination.

All employees hired to support ZAI corporate must be U.S. citizens and will be required to identify a primary worksite location where they will perform 100% of their job duties. Employees are expressly prohibited from performing remote work outside the continental U.S. without official approval from ZAI management.

All employees hired will be required to sign ZAI's Corporate Remote Work Agreement in advance of reporting to work.

Pay Range: $85,000 to $93,100

III. Position Summary

As a Sr. Human Resources Generalist, you will use your broad knowledge of human resources to serve as an administrator for several critical human resources functions, including but not limited to compensation, employee relations, benefits, performance management, employee records, onboarding, training, leave and attendance tracking, and HR policies and procedures. You will provide internal support and partnership with the Director of HR, senior managers and third-party vendors to deliver required human resources to our 450 company-wide employees, ensuring compliance with local, state, and federal regulations for HR policies and processes. Coordinates with HR support staff to process and maintain employment, attendance and other records.

IV. Essential Functions

In this role, you will be responsible for the following duties and/or functions:

• Administering leave programs, i.e., FMLA, STD, Bereavement, Jury Duty, Leave of Absence, Vacation, and Sick, ensuring successful integration with other HR functions such as payroll and benefits, ensuring compliance with legal requirements, addressing eligibility criteria, accrual rates, request procedures, employee communications, documentation requirements and any issues related to the employee leaves of absence to correctly implement the rules of the programs.
• Compiling data from personnel records and preparing appropriate communica-tions including:
  • Responding to unemployment claims promptly, providing accurate and detailed information regarding the employee's termination reason to the state unemployment office with the designated time limit. Supporting disputes or appeals.
• Fidelity 401(k) Plan Administration - Participant Data Management
  • Submitting contribution files to fund payrolls including employee deferrals, loan repayments, employer match, and Service Contract Act
  • Regularly reviewing and fixing data errors associated with contribution file entries.
  • Ensuring Fidelity Feedback File Actions to include updating 401(k) salary deferral contribution elections and loan payment deductions in CP are timely undertaken.
  • Ensuring Fidelity records are appropriately documented upon hire, separation and when employees experience salary adjustments.
  • Ensuring all corrective actions are taken in connection with any missed contributions.
  • Ensuring 401(k) Catch Up Contributions are completed in Costpoint.
  • Encouraging employees to review beneficiary designations
• Collaborating closely with Director of HR and other HR team members to assist with department projects and initiatives as needed.
• Assisting HR Director and HR team with continuous improvement initiatives.
• Assisting in talent acquisition and recruitment processes by supporting candidate screening processes, sourcing, background checks, interviews, and employee onboarding as appropriate.
• Performing QA reviews across the HR team and regularly monitoring HR Assistant and HR Generalist work-related tasks.
• Coordinating with payroll all applicable payroll changes associated with hires, terminations, benefits premiums adjustments, et al.
• Monitoring new employees benefit enrollments and forwarding enrollment data to appropriate HR Representative. Processing mid-year benefit elections.
• Administering the company compliance trainings, including monitoring and tracking employee training programs to ensure company adheres to all relevant legal and regulatory requirements, maintaining training and generating reports on compliance status to management as requested.
• Administering SmartBenefits Commuter Benefit Program
• Reviewing and providing supportive and constructive feedback to managers' feedback on employee annual performance reviews and any Personnel Feedback Forms (PFFs) to ensure manager's feedback is specific, fair, actionable, balanced (with both positive and constructive criticism) and clearly aligned with the employee's role and responsibility.
• Investigating and resolving informal employee complaints through mediation.
• Serves as Administrator for ZAI's help desk (Fresh Works) to ensure employee interactions within Fresh Works regarding onboarding, benefits, PTO, company holidays, leave, etc. are timely serviced and efficiently resolved and timely serviced.
• Inputting and verifying information entered in Costpoint upon request.

V. Position Specifications

• This position requires a Bachelor's Degree in HR, Business or related field or equivalent experience, plus a minimum of 4 years of progressive human resources experience.
• The successful incumbent will rely on his/her demonstrated HR experience and judgment to plan and deliver maximum value to the company.
• Additionally, the successful incumbent will posses:
• Knowledge of general human resources policies and procedures.
• Working knowledge and understanding of the Service Contract Act (SCA).
• Experience with HRIS Deltek Costpoint required.
• Ability to work independently on a broad range of HR-related projects and to make decisions while following company procedures.
• Conflict resolution and cooperation skills.
• Ability to define HR guidelines and policies to represent both the employee and the company.
• Ability to maintain confidentiality, display discretion and protect privacy of information.
• Effective communication skills with an ability to facilitate discussions with managers and employees to address sensitive topics, concerns, conflicts, benefits, performance feedback sessions, company policies and answer questions.
• Knowledge of employment laws and regulations and the ability to ensure compliance with these laws and regulations.
• Outstanding knowledge of MS Office, Microsoft Excel, Word, Outlook, and Internet Explorer is necessary.
• Experience with recruitment and staffing logistics, including sourcing candidates, screening resumes, and conducting interviews.
• Experience with Taleo Applicant Tracking System is a plus.
• Previous experience in a government contracting environment preferred.
• Experience and knowledge of employee relations procedures to manage employee related complaints and seek solutions to resolve workplace conflicts; review and provide feedback to managers/supervisors on employee performance evaluations.
• Highly organized and able to manage multiple tasks simultaneously. Able to prioritize tasks and meet deadlines.
• Ability to adapt to a rapidly changing environment.
• PHR or SPHR a plus.

VI. Company Benefits

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages, and outstanding advancement opportunities. For this reason, we offer a comprehensive benefits package that includes:

• 401(k) Savings Plan
• Multi-tiered Group Insurance Coverage
• Paid Leave Benefits
• Flexible (pre-tax) Benefits Plan
• Incentive Compensation Program

ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran's status or any other legally protected status