SPECTRAFORCE
Senior Business Analyst
SPECTRAFORCE, Raleigh, North Carolina, United States, 27601
SPECTRA FORCE
is looking for a resilient and innovative
Sr. Business Analyst
to join our HQ office in Raleigh, NC. The Opportunity: This individual will be responsible for collaborating with various departments to identify needs, develop solutions, and translate complex requirements into clear project specifications to improve operational efficiency. Serving as a critical liaison between business stakeholders and the development team, the Sr. Business Analyst facilitates the delivery of impactful solutions that align with organizational objectives. A Glimpse Into Your Day: Collaborate closely with end users across People Operations, Client Services, Delivery, and Finance to gather requirements and identify system or business needs Analyze business processes and workflows to develop clear and actionable user stories with defined acceptance criteria Document requirements in Jira and manage user stories to drive agile execution priorities Utilize tools such as Lucidchart, Visio, and Miro to create process flow diagrams and visual representations of workflows Collaborate with stakeholders to map and optimize business processes, ensuring alignment with system requirements and objectives Provide visual documentation to simplify complex workflows and improve stakeholder understanding Assist the QA team in designing and executing comprehensive test case to validate functionality Work directly with the development team to translate business requirements into technical specifications Assess and communicate potential impacts on existing functionality and workflows Actively participate in agile ceremonies, including scrum calls, sprint planning, reviews, and retrospectives Partner with users and development teams to review and resolve support tickets promptly Proactively communicate updates and progress on pending issues and requirements to stakeholders Conduct User Acceptance Testing (UAT) to ensure successful implementation Develop and maintain user training materials, FAQs, and system documentation Prepare detailed release notes for system updates and enhancements Conduct training sessions and demos for new users, highlighting key features and functionality Collaborate with the product manager to define product roadmaps and prioritization future development Strengthen process discipline by leveraging performance metrics and continuous improvement practices Facilitate alignment between business and technical teams to ensure seamless implementation of solutions Act as a trusted advisor to business stakeholders, driving change and adoption strategies Perform other duties as assigned Who You Are: High School Diploma/GED with 5+ years of experience or equivalent combination of education and experience required Proven experience with HRIS systems (e.g., Workday, ADP, etc.) and understanding of HR, payroll, and finance processes Excellent verbal and written communication skills, including the ability to present ideas clearly and effectively across multiple formats (in-person, via phone/video calls, instant messaging, etc.) Strong analytical and problem-solving skills with meticulous attention to detail Ability to multi-task and prioritize in a fast-paced work environment Hands-on experience with Jira or similar agile project management tools Bachelors degree in related field (preferred) Experience with global teams (preferred) Exclusive Benefits:
A strong cultural environment, recognized by Inc. Best Workplaces and Womens Choice Awards, with 72% female leadership Unlimited PTO from your very first day guilt-free time off is our promise! A comprehensive suite of health, dental, vision, and other insurances 401(k) plans with employer matching Reimbursements for both gym memberships and cell phone expenses*
is looking for a resilient and innovative
Sr. Business Analyst
to join our HQ office in Raleigh, NC. The Opportunity: This individual will be responsible for collaborating with various departments to identify needs, develop solutions, and translate complex requirements into clear project specifications to improve operational efficiency. Serving as a critical liaison between business stakeholders and the development team, the Sr. Business Analyst facilitates the delivery of impactful solutions that align with organizational objectives. A Glimpse Into Your Day: Collaborate closely with end users across People Operations, Client Services, Delivery, and Finance to gather requirements and identify system or business needs Analyze business processes and workflows to develop clear and actionable user stories with defined acceptance criteria Document requirements in Jira and manage user stories to drive agile execution priorities Utilize tools such as Lucidchart, Visio, and Miro to create process flow diagrams and visual representations of workflows Collaborate with stakeholders to map and optimize business processes, ensuring alignment with system requirements and objectives Provide visual documentation to simplify complex workflows and improve stakeholder understanding Assist the QA team in designing and executing comprehensive test case to validate functionality Work directly with the development team to translate business requirements into technical specifications Assess and communicate potential impacts on existing functionality and workflows Actively participate in agile ceremonies, including scrum calls, sprint planning, reviews, and retrospectives Partner with users and development teams to review and resolve support tickets promptly Proactively communicate updates and progress on pending issues and requirements to stakeholders Conduct User Acceptance Testing (UAT) to ensure successful implementation Develop and maintain user training materials, FAQs, and system documentation Prepare detailed release notes for system updates and enhancements Conduct training sessions and demos for new users, highlighting key features and functionality Collaborate with the product manager to define product roadmaps and prioritization future development Strengthen process discipline by leveraging performance metrics and continuous improvement practices Facilitate alignment between business and technical teams to ensure seamless implementation of solutions Act as a trusted advisor to business stakeholders, driving change and adoption strategies Perform other duties as assigned Who You Are: High School Diploma/GED with 5+ years of experience or equivalent combination of education and experience required Proven experience with HRIS systems (e.g., Workday, ADP, etc.) and understanding of HR, payroll, and finance processes Excellent verbal and written communication skills, including the ability to present ideas clearly and effectively across multiple formats (in-person, via phone/video calls, instant messaging, etc.) Strong analytical and problem-solving skills with meticulous attention to detail Ability to multi-task and prioritize in a fast-paced work environment Hands-on experience with Jira or similar agile project management tools Bachelors degree in related field (preferred) Experience with global teams (preferred) Exclusive Benefits:
A strong cultural environment, recognized by Inc. Best Workplaces and Womens Choice Awards, with 72% female leadership Unlimited PTO from your very first day guilt-free time off is our promise! A comprehensive suite of health, dental, vision, and other insurances 401(k) plans with employer matching Reimbursements for both gym memberships and cell phone expenses*