Phantom Staffing
Sr. End User Support Specialist Billerica, MA
Phantom Staffing, Billerica, Massachusetts, us, 01821
About the job Sr. End User Support Specialist Billerica, MA
Requirements:
7+ years experience supporting/administering desktop/mobile operating systems and enterprise user accountsAssociates Degree in a technology related field or equivalent experience or A+ certified or similarHands-on using helpdesk ticketing systems (ManageEngine, ServiceNow, JIRA, etc.) to manage customer requestsExperience administrating and supporting Windows 10 Enterprise, Bitlocker, Office 365 (OneDrive, Teams, Outlook)/Office Suite, Active Directory, SCCM, Microsoft Edge/IE, Single Sign On, MFA, troubleshooting group policyExperience with Exchange Online mailbox management, calendaring, and synching across multiple clientsExcellent written and verb
Requirements:
7+ years experience supporting/administering desktop/mobile operating systems and enterprise user accountsAssociates Degree in a technology related field or equivalent experience or A+ certified or similarHands-on using helpdesk ticketing systems (ManageEngine, ServiceNow, JIRA, etc.) to manage customer requestsExperience administrating and supporting Windows 10 Enterprise, Bitlocker, Office 365 (OneDrive, Teams, Outlook)/Office Suite, Active Directory, SCCM, Microsoft Edge/IE, Single Sign On, MFA, troubleshooting group policyExperience with Exchange Online mailbox management, calendaring, and synching across multiple clientsExcellent written and verb