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ITAC Solutions

IT Field Technician

ITAC Solutions, Birmingham, Alabama, United States, 35275


Join our client's team as an IT Field Technician, where you'll play a pivotal role in ensuring client satisfaction through top-notch hardware and software servicing. From diagnosing technical issues to timely product installations, your work will directly impact our client's success.

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C2C is not an option with this job opening and all applicants should be able to work for any US Employer without sponsorship. *

Benefits & Extras:

Opportunity to work with cutting-edge technologies and expand your technical expertise. Collaborative team environment fostering growth and development. Generous benefits package including health insurance and retirement options Continuous learning and training opportunities to stay ahead in the industry Competitive salary range:

$19-25/hr.

What You'll Be Doing:

Providing high-level, on-site service to resolve technical issues for clients. Diagnosing, repairing, and maintaining equipment with precision and efficiency. Coordinating the installation and de-installation of new equipment as per client requests. Staying updated on the latest technologies to optimize client satisfaction. Maintaining accurate records of service work performed and communicating effectively with supervisors. What You'll Need to be Considered:

Be able to effectively troubleshoot and resolve technical problems. Strong understanding of microcomputers, peripherals, and Windows OS. Proficiency in system imaging, Active Directory, and networking components. Experience in desktop, laptop, and printer/copier repair. A+ Certification preferred; Hardware Vendor certifications a plus.

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