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Rhodes College

Campus Safety Dispatcher

Rhodes College, Memphis, Tennessee, us, 37544


Job Title:Campus Safety Dispatcher

Department:Campus Safety

Job Description:

Rhodes College is currently seeking applications for Campus Safety Dispatcher. The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. This position is full-time Monday - Friday from 7AM - 3PM. Shift is subject to change based on the college needs.

Job RequirementsHigh School Diploma or GED required.One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred.Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills.Job Responsibilities

Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community.Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals.Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls.Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof.Assist with care and maintenance of department equipment and supplies.Work on a daily basis with student workers.Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training.Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws.Regular and punctual attendance is an essential function to perform the duties of this position.This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed.Other duties as assigned.

Rhodes offers an excellent benefits package and a great working environment. We are an equal opportunity employer committed to diversity in the workforce.

A complete application includes a cover letter, a resume and the names of three references.

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