JDA Software
Solutions Advisor- Retail
JDA Software, Dallas, Texas, United States, 75215
Solutions Advisor- Retail
Location:
DallasTime Type:
Full timePosted On:
Posted 3 Days AgoJob Requisition ID:
242301Synonymous Business Title:
Solutions AdvisorOverviewBlue Yonder is seeking a knowledgeable Solutions Advisor to join our Retail Sales team. The ideal candidate will have a passion for helping customers and a deep understanding of supply chain software solutions. As a Solutions Advisor, you will be responsible for providing pre-sales support to retail customers, assisting with product demonstrations, and responding to technical questions.What you’ll doProvide pre-sales support to customers, including product demonstrations and presentations.Respond to customer inquiries and provide technical support as needed.Collaborate with cross-functional teams to deliver customer solutions.Stay up-to-date with new software features and functionalities.Continuously improve customer support processes and procedures.Participate in the creation of proposals and responses to RFPs.Provide product and solution training to the sales team as needed.What we are looking forBachelor's degree in Computer Science, Information Technology, or a related field.At least 3 years of experience in a technical support or pre-sales role.Strong understanding of supply chain software solutions.Excellent written and verbal communication skills.Ability to work independently and in a team environment.Strong problem-solving skills and attention to detail.Experience with a ticketing system and CRM software is a plus.Location:Remote work50% travel requiredSalary Range:
$92,000.00 to $115,000.00The salary range information provided reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that include:Comprehensive Medical, Dental and Vision.401K with Matching.Flexible Time Off.Corporate Fitness Program.Wellbeing Days.A variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more.At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers.Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.About Us
Who are we?We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise.What do we do?Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences.
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Location:
DallasTime Type:
Full timePosted On:
Posted 3 Days AgoJob Requisition ID:
242301Synonymous Business Title:
Solutions AdvisorOverviewBlue Yonder is seeking a knowledgeable Solutions Advisor to join our Retail Sales team. The ideal candidate will have a passion for helping customers and a deep understanding of supply chain software solutions. As a Solutions Advisor, you will be responsible for providing pre-sales support to retail customers, assisting with product demonstrations, and responding to technical questions.What you’ll doProvide pre-sales support to customers, including product demonstrations and presentations.Respond to customer inquiries and provide technical support as needed.Collaborate with cross-functional teams to deliver customer solutions.Stay up-to-date with new software features and functionalities.Continuously improve customer support processes and procedures.Participate in the creation of proposals and responses to RFPs.Provide product and solution training to the sales team as needed.What we are looking forBachelor's degree in Computer Science, Information Technology, or a related field.At least 3 years of experience in a technical support or pre-sales role.Strong understanding of supply chain software solutions.Excellent written and verbal communication skills.Ability to work independently and in a team environment.Strong problem-solving skills and attention to detail.Experience with a ticketing system and CRM software is a plus.Location:Remote work50% travel requiredSalary Range:
$92,000.00 to $115,000.00The salary range information provided reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that include:Comprehensive Medical, Dental and Vision.401K with Matching.Flexible Time Off.Corporate Fitness Program.Wellbeing Days.A variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more.At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers.Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.About Us
Who are we?We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise.What do we do?Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences.
#J-18808-Ljbffr