Friendship Place
Residential Advocate - Part-Time
Friendship Place, Washington, District of Columbia, us, 20022
Position Title : Residential AdvocateReports To : Division Director & Lead Residential AdvocateClassification : Non-ExemptLocation : Washington, NWHours:
Saturdays and Sundays, 7am-3pm, 3pm-11pm, or 11pm-7amAbout Us:Friendship Place is a nonprofit organization serving the Washington, DC, region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. We provide outreach, hospitality, health care, shelter, case management, housing, job placement services, and advocacy.Our Core Values:
Friendship Place promotes transparency and ethical practices among our team and those we serve. This includes:Excellence and InnovationFinding Ways to Say “Yes”Caring at the CoreAgents of ChangeSupport, Empowerment, and DevelopmentInclusion, Diversity, Equity, and CollaborationIntegrity and AccountabilitySummary:The Residential Advocate ensures resident and building safety, security, and optimal operations. Responsibilities include conducting resident wellness checks, monitoring building activities, and assisting residents with needed items. This role is part of the La Casa Permanent Supportive Housing (PSH) team.Essential Duties and Responsibilities:Warmly greet and direct residents and guests.Monitor security cameras and respond to security issues.Become familiar with the Housing First Model, HSRA, and HIPAA.Develop rapport with residents through routine contact.Ensure residents' safety through routine wellness checks.Report medical and psychiatric concerns to the case management team.Provide crisis intervention and contact emergency services when necessary.Complete incident reports and communicate outcomes to relevant staff.Demonstrate empathy and flexibility in responding to residents’ needs.Collaborate with team members to address crisis needs.Attend required meetings and training.Follow all agency policies and procedures.Work beyond designated hours as needed.Perform all other duties as assigned.Background & Qualifications:HS Diploma/GED and 3 years of general work experience, including one year in direct human service.Associate or bachelor's degree with 6 months of direct human service experience (preferred).Capacity to maintain strict confidentiality.Bilingual in Spanish is a plus.Experience with individuals with mental health concerns or addiction preferred.Ability to work in a diverse environment.Knowledge of Microsoft Word; ability to learn database programs.Ability to maintain professional boundaries.Strong commitment to the mission, including racial equity and social justice.Working Conditions:
The office is located in an apartment building and may be exposed to various conditions, including biohazards.Physical and Environmental Requirements:Must be able to lift and/or move up to 25 lbs.Consistent sitting and walking.Background Checks:
The selected candidate will be required to complete background checks as per contract requirements.Direct Reports:
NoneOther Details:Application Deadline:
Open until filled.Compensation:
$58,117 - $63,506 annually, based on experience.Benefits:
Excellent benefits package including health insurance, paid holidays, and more.COVID-19:
All employees must follow COVID-19 precautions.Interview Process:
Phone screening, panel interview, final interview.Diversity & Equal Opportunity Statement:
Friendship Place is an Equal Opportunity Employer committed to diversity.How to Apply:
Interested applicants should apply via the organizational website.
#J-18808-Ljbffr
Saturdays and Sundays, 7am-3pm, 3pm-11pm, or 11pm-7amAbout Us:Friendship Place is a nonprofit organization serving the Washington, DC, region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. We provide outreach, hospitality, health care, shelter, case management, housing, job placement services, and advocacy.Our Core Values:
Friendship Place promotes transparency and ethical practices among our team and those we serve. This includes:Excellence and InnovationFinding Ways to Say “Yes”Caring at the CoreAgents of ChangeSupport, Empowerment, and DevelopmentInclusion, Diversity, Equity, and CollaborationIntegrity and AccountabilitySummary:The Residential Advocate ensures resident and building safety, security, and optimal operations. Responsibilities include conducting resident wellness checks, monitoring building activities, and assisting residents with needed items. This role is part of the La Casa Permanent Supportive Housing (PSH) team.Essential Duties and Responsibilities:Warmly greet and direct residents and guests.Monitor security cameras and respond to security issues.Become familiar with the Housing First Model, HSRA, and HIPAA.Develop rapport with residents through routine contact.Ensure residents' safety through routine wellness checks.Report medical and psychiatric concerns to the case management team.Provide crisis intervention and contact emergency services when necessary.Complete incident reports and communicate outcomes to relevant staff.Demonstrate empathy and flexibility in responding to residents’ needs.Collaborate with team members to address crisis needs.Attend required meetings and training.Follow all agency policies and procedures.Work beyond designated hours as needed.Perform all other duties as assigned.Background & Qualifications:HS Diploma/GED and 3 years of general work experience, including one year in direct human service.Associate or bachelor's degree with 6 months of direct human service experience (preferred).Capacity to maintain strict confidentiality.Bilingual in Spanish is a plus.Experience with individuals with mental health concerns or addiction preferred.Ability to work in a diverse environment.Knowledge of Microsoft Word; ability to learn database programs.Ability to maintain professional boundaries.Strong commitment to the mission, including racial equity and social justice.Working Conditions:
The office is located in an apartment building and may be exposed to various conditions, including biohazards.Physical and Environmental Requirements:Must be able to lift and/or move up to 25 lbs.Consistent sitting and walking.Background Checks:
The selected candidate will be required to complete background checks as per contract requirements.Direct Reports:
NoneOther Details:Application Deadline:
Open until filled.Compensation:
$58,117 - $63,506 annually, based on experience.Benefits:
Excellent benefits package including health insurance, paid holidays, and more.COVID-19:
All employees must follow COVID-19 precautions.Interview Process:
Phone screening, panel interview, final interview.Diversity & Equal Opportunity Statement:
Friendship Place is an Equal Opportunity Employer committed to diversity.How to Apply:
Interested applicants should apply via the organizational website.
#J-18808-Ljbffr