Friendship Place
Residential Advocate
Friendship Place, Washington, District of Columbia, us, 20022
Description
Position Title : Residential Advocate
Job Type
Full-Time Reports To : Assistant Director Classification : Regular Full-Time (Non-Exempt) Location : Washington, DC 20020 Hours : Monday - Friday, 7am-3pm About Us: Friendship Place is a nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs with positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field. Our Core Values: Friendship Place is a Person – First Organization that believes in promoting transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following: Excellence and Innovation Finding Ways to Say “Yes” Caring at the Core Agents of Change Support, Empowerment, and Development Inclusion, Diversity, Equity, and Collaboration Integrity and Accountability Summary: The position provides support to participants in bridge housing who are transitioning from homelessness to permanent housing. The bridge housing model seeks to stabilize participants and coordinate with external providers to house participants within 90 days. The Valley Place approach embraces a Housing First model and philosophy. The Residential Advocate works to empower participants to rebuild their lives, relying on their own strengths, and using wraparound resources in a holistic, participant-driven process. Responsibilities: Provide supportive services to individuals experiencing homelessness with serious mental illnesses, addictions, medical concerns, etc. Deliver face-to-face contact to participants, and work in conjunction with case managers and external providers Demonstrate empathy and flexibility in responding to participants’ needs and requests fostering wellness and independence Engage participants and assess individual needs, preferences, and strengths Monitors the residents, units, and grounds of Valley Place at all times to ensure the security and safety of each resident Provides appropriate oversight of the participants at the bridge housing site and enforces program policies Provides de-escalation services to the participants as needed and to ensure the safety and well-being of all staff and residents, in conjunction with other staff and on-site security. Assists in the planning and organization of site-based programming and recreational activities and events for individuals at Valley Place. Reports unusual incidents to the appropriate parties and writes unusual incident reports. Reports observations to case management staff to support the participants in progressing towards goals. Performs weekly and as necessary inspections of units. Distributes food during meal services and discards waste. Participates in multidisciplinary meetings and regular supervision Complete progress notes and all mandatory paperwork within required timeframes (48 hours for case notes, 24 hours for unusual incidents) Maintain participant’s electronic records in the Housing the Homeless database Attend professional trainings and conferences as needed Perform all other duties as assigned. Requirements Qualifications: Minimum high school diploma or equivalent. 1 year of experience working with vulnerable families and/or youth is preferred General knowledge of working in a homeless shelter or residential facility preferred. Understanding of adult rehabilitation services and a person-centered approach Experience working with individuals experiencing chronic homelessness Experience with addictions, mental health, and co-occurring disorders Strong written and verbal skills Ability to work in a culturally diverse environment Ability to work well under pressure Ability to work as a team player Strong commitment to mission, including racial equity and social justice Physical and Environmental Requirements: Position will operate in a site-based service environment. Program participants live on site in apartment style accommodations, and employees will provide both in home and office-based services. Some services may be provided to participants in the community on an as needed basis. Employee must be able to sit for extended periods of time with repetitive motion and positions. Employee must be able to operate a motorized vehicle. Some lifting may be required (up to 20-25lbs) Background Checks: The selected candidate will be required to pass a drug and alcohol screening, criminal history background check and fingerprinting including FBI, and Metropolitan Police Clearance and additional screenings. Direct Reports: None Indirect Reports: None Specific Requirements: Must have reliable transportation Other Details: Application Deadline:
This job is open until filled, or the hiring manager determines that they can no longer accept applications . Compensation:
The hiring pay range is between $17.50 - $20.23 per hour. Depending on the position, the starting hourly pay rate or annual salary is based on a step system. A candidate’s starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials and/or work experience.
Please Note: The step system is set and not open to pay negotiation. COVID-19:
All Friendship Place employees, regardless of their vaccination status, must continue to take precautions against the spread of COVID-19, in accordance with agency’s COVID-19 protocols and applicable law and guidance. This includes, but is not limited to, wearing masks in congregated settings, washing their hands or using hand sanitizer often, monitoring their daily health, and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by health provider pursuant to CDC, state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes, Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion, consistent with applicable law, consistent with CDC guidelines and the DC Department of Health. Location:
Washington, DC 20020 Interview Process:
Phone screening, Panel style interview, Program Visits, Final Interview. Website:
www.friendshipplace.org Diversity, Equal Opportunity, and Reasonable Accommodation Statement: Friendship Place is an Equal Opportunity Employer. We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture. We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law. Friend Place is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact human resources at humanresources@friendshipplace.org
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Full-Time Reports To : Assistant Director Classification : Regular Full-Time (Non-Exempt) Location : Washington, DC 20020 Hours : Monday - Friday, 7am-3pm About Us: Friendship Place is a nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs with positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field. Our Core Values: Friendship Place is a Person – First Organization that believes in promoting transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following: Excellence and Innovation Finding Ways to Say “Yes” Caring at the Core Agents of Change Support, Empowerment, and Development Inclusion, Diversity, Equity, and Collaboration Integrity and Accountability Summary: The position provides support to participants in bridge housing who are transitioning from homelessness to permanent housing. The bridge housing model seeks to stabilize participants and coordinate with external providers to house participants within 90 days. The Valley Place approach embraces a Housing First model and philosophy. The Residential Advocate works to empower participants to rebuild their lives, relying on their own strengths, and using wraparound resources in a holistic, participant-driven process. Responsibilities: Provide supportive services to individuals experiencing homelessness with serious mental illnesses, addictions, medical concerns, etc. Deliver face-to-face contact to participants, and work in conjunction with case managers and external providers Demonstrate empathy and flexibility in responding to participants’ needs and requests fostering wellness and independence Engage participants and assess individual needs, preferences, and strengths Monitors the residents, units, and grounds of Valley Place at all times to ensure the security and safety of each resident Provides appropriate oversight of the participants at the bridge housing site and enforces program policies Provides de-escalation services to the participants as needed and to ensure the safety and well-being of all staff and residents, in conjunction with other staff and on-site security. Assists in the planning and organization of site-based programming and recreational activities and events for individuals at Valley Place. Reports unusual incidents to the appropriate parties and writes unusual incident reports. Reports observations to case management staff to support the participants in progressing towards goals. Performs weekly and as necessary inspections of units. Distributes food during meal services and discards waste. Participates in multidisciplinary meetings and regular supervision Complete progress notes and all mandatory paperwork within required timeframes (48 hours for case notes, 24 hours for unusual incidents) Maintain participant’s electronic records in the Housing the Homeless database Attend professional trainings and conferences as needed Perform all other duties as assigned. Requirements Qualifications: Minimum high school diploma or equivalent. 1 year of experience working with vulnerable families and/or youth is preferred General knowledge of working in a homeless shelter or residential facility preferred. Understanding of adult rehabilitation services and a person-centered approach Experience working with individuals experiencing chronic homelessness Experience with addictions, mental health, and co-occurring disorders Strong written and verbal skills Ability to work in a culturally diverse environment Ability to work well under pressure Ability to work as a team player Strong commitment to mission, including racial equity and social justice Physical and Environmental Requirements: Position will operate in a site-based service environment. Program participants live on site in apartment style accommodations, and employees will provide both in home and office-based services. Some services may be provided to participants in the community on an as needed basis. Employee must be able to sit for extended periods of time with repetitive motion and positions. Employee must be able to operate a motorized vehicle. Some lifting may be required (up to 20-25lbs) Background Checks: The selected candidate will be required to pass a drug and alcohol screening, criminal history background check and fingerprinting including FBI, and Metropolitan Police Clearance and additional screenings. Direct Reports: None Indirect Reports: None Specific Requirements: Must have reliable transportation Other Details: Application Deadline:
This job is open until filled, or the hiring manager determines that they can no longer accept applications . Compensation:
The hiring pay range is between $17.50 - $20.23 per hour. Depending on the position, the starting hourly pay rate or annual salary is based on a step system. A candidate’s starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials and/or work experience.
Please Note: The step system is set and not open to pay negotiation. COVID-19:
All Friendship Place employees, regardless of their vaccination status, must continue to take precautions against the spread of COVID-19, in accordance with agency’s COVID-19 protocols and applicable law and guidance. This includes, but is not limited to, wearing masks in congregated settings, washing their hands or using hand sanitizer often, monitoring their daily health, and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by health provider pursuant to CDC, state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes, Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion, consistent with applicable law, consistent with CDC guidelines and the DC Department of Health. Location:
Washington, DC 20020 Interview Process:
Phone screening, Panel style interview, Program Visits, Final Interview. Website:
www.friendshipplace.org Diversity, Equal Opportunity, and Reasonable Accommodation Statement: Friendship Place is an Equal Opportunity Employer. We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture. We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law. Friend Place is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact human resources at humanresources@friendshipplace.org
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