Store Manager - Burlingame Avenue, Burlingame, CA

** Store Manager - Burlingame Avenue, Burlingame, CA****Job Category****:** Retail/Outlet - Management **Requisition Number****:** STORE01981 Showing 1 location **Job Details****Description**Title: Captain (Store Manager)Department: RetailReports To: District ManagerOverview:Responsible for building, guiding, and supporting a store to bring Every Day Should Feel This Good to customers while growing sales and profitability.Functions & Responsibilities:--Generate Sales:-Meets and exceeds store financial goals-Measure and develop store and crew performance goals to increase profitability-Actively looks for opportunities to drive additional sales and traffic-Aware of market competitor activities-Sources and supports In-Store and Head Quarter driven events-Supports and Communicates Head Quarter initiatives--Customer Experience:-Ensures the store reflects Shep & Ians vision of Every Day Should Feel This Good to our customers through Hosting the Party-Develops customers into repeat shoppers though information gathering, customer follow-up and email capture-Educates crew and customers regarding product information and brand initiatives-Ensures crew and customer education regarding product knowledge and brand initiatives-Develops and ensures store systems and practices support the customer experience-Encourages managers and crew to solicit customer feedback to better product and store environment--Crew Development:-Operates a welcoming, fun, encouraging and energetic yet professional store environment that adheres to all HR policies and laws-Creates schedules to support an engaging customer service environment-Develops and educates first mates (assistant managers) and crew members-Creates, attends and supports manager and crew meetings and team building exercises-Recognizes and rewards first mate and crew performance-Builds an environment that fosters open and respectful communication with crew and Head Quarter partners-Maintains talent pool which promotes the brand to fill open positions in a timely manner by proactive recruitment and networking-Conducts regularly scheduled interviews to identify and hire on the best talent for stores--Operations:-Ensures store is compliant with operational standards, expectations and federal law-Supports crew to plan and execute direction in a timely manner-Evaluates store operations and looks for opportunities to enhance efficiency, productivity and profitability-Maintains efficient merchandise controls-Develops loss prevention awareness among all crew members-Consistently meets payroll expectations-Manages to a Profit and Loss Statement-Exercises prudence regarding personal/team expenses and supply management--Merchandising:-Ensures merchandising reflects current compass, brand initiatives and local customer needs-Actively looks for replenishment opportunities through restocking and Head Quarter partnership-Audits store cleanliness, folding and visual standards-Makes merchandise moves based on sell-through and customer feedback to drive businessRequirements/Qualifications:-2+ years as a Store Manager in similar volume, type business-Total 3+ years of retail supervisory experience-Strong interpersonal communication and customer service skills-Ability to plan, manage time, and make decisions in a fast-paced environment-Proven success in staff development and mentorship-Competition and industry awareness-Commitment to career growth of self and others-Team focused, confident, and professional-Creative, adaptable, entrepreneurial and driven by integrity-Strong verbal and written skills-Ability to perform effective selling techniques to achieve sale and repeat business-Excellent retail business acumen including selling skills, visual presentation, and sales analysis-Ability to work a flexible schedule including holidays, overnights, weekends-Ability to actively supervise the sales floor-A passion for making people happy-Belief in leading by example and likewise, exudes a leadership as service mentality-Excited to recruit, train, motivate, and inspire as a large piece of the day-to-day responsibilities to your team-Excellent organizational skills-Accuracy and attention to detail-Ability to effectively receive and communicate feedback-Proactive and experienced in networking-Passion for the vineyard vines brand**Qualifications****Skills****Behaviors****:****Motivations****:****Education****Experience****Licenses & Certifications**