Talentify.io
Sr Customer Support Representative - Remote
Talentify.io, Little Ferry, New Jersey, us, 07643
Employer Industry:
Waste Management Services
Why Consider This Job Opportunity:Competitive pay up to $55,000 annuallyOpportunity for career advancement and growth within the organizationSupportive and collaborative team environmentFull benefits package including health insurance and retirement plansChance to make a positive impact on customer satisfaction and service efficiencyWhat To Expect (Job Responsibilities):Handle incoming customer and vendor account questions via phone and electronic meansResolve waste service issues such as missed pickups and equipment performance problemsCoordinate temporary service needs like bulk/appliance pickupsCollaborate with waste hauling vendors to ensure prompt and accurate service responsesAct as a subject matter expert on equipment-related mattersWhat Is Required (Qualifications):High school diploma or equivalent required, bachelor’s degree preferred2 years of customer service experience in a call center environment1 year of senior-level customer service experience in a call center environmentExcellent written and verbal communication skillsProficiency in Microsoft Office suiteHow To Stand Out (Preferred Qualifications):Strong organizational skills and ability to multitaskExperience in waste management or related industryKnowledge of waste service plans and equipment salesAbility to work effectively in a team-based environmentFamiliarity with internal customer service work activity reports
#J-18808-Ljbffr
Waste Management Services
Why Consider This Job Opportunity:Competitive pay up to $55,000 annuallyOpportunity for career advancement and growth within the organizationSupportive and collaborative team environmentFull benefits package including health insurance and retirement plansChance to make a positive impact on customer satisfaction and service efficiencyWhat To Expect (Job Responsibilities):Handle incoming customer and vendor account questions via phone and electronic meansResolve waste service issues such as missed pickups and equipment performance problemsCoordinate temporary service needs like bulk/appliance pickupsCollaborate with waste hauling vendors to ensure prompt and accurate service responsesAct as a subject matter expert on equipment-related mattersWhat Is Required (Qualifications):High school diploma or equivalent required, bachelor’s degree preferred2 years of customer service experience in a call center environment1 year of senior-level customer service experience in a call center environmentExcellent written and verbal communication skillsProficiency in Microsoft Office suiteHow To Stand Out (Preferred Qualifications):Strong organizational skills and ability to multitaskExperience in waste management or related industryKnowledge of waste service plans and equipment salesAbility to work effectively in a team-based environmentFamiliarity with internal customer service work activity reports
#J-18808-Ljbffr