DO & CO AG
Account Manager
DO & CO AG, New York, New York, United States,
We have an exciting opportunity for an
Account Manager
to join our DO & CO Family within our unit in New York.
In Case You Don’t Know Who We AreWe have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.
Responsibilities:Control together with the tray-setting and food-production the timing for the food flow. Supervise the processing time to avoid delays and lapses.Ensures correct updating of the customer specifications in each consigned department.Manages, motivates, and assists flight coordinator and food packer department.Selects, trains, manages, schedules, develops, disciplines, conducts performance appraisals, and counsels team members.Assists airlines to determine the operational need for service delivery and interpreting their requirements.Sets up and oversees the requirements for all flights, coordinates and agrees on catering specifications with clients and ensures accurate setup of catering, stores, and bar requirements.Complies with all food safety and hygiene regulations as stated in the food safety management system and provides reports and feedback to senior management or performance issues in a timely manner.Performs other duties and responsibilities as assigned by management.
Qualifications:Must have basic food and beverage knowledge.Must have knowledge in all areas of restaurant, banquet or event etiquette, guest relations and basic service standards. Airline catering knowledge is preferred.Team leader qualities and outstanding communication skills.Exceptional written and oral communication skills experience.Capable of working independently as well as in a team environment.Excellent planning and coordination skills.Dedication and attention to detail with regards to customer service.Solution seeker and effective decision maker.Ability to manage quickly to overcome any deficiencies in the respective departments.Flexibility (different shifts – days, night, weekends, holidays)Awareness of the operational sequences.Capacity to motivate his team.Strong implementation skills.Highly result oriented and level of self-organization.Ability to work effectively both independently and as a team.Ability to effectively deal with department heads, clients and team members, some of whom will require high levels of patience, tact and diplomacy.A willingness to travel and support other units when needed.
What We Offer:Estimated pay range: $80,000 - $100,000.Full time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.A business where you can have a real impact, we’re not afraid of new ideas!Genuine career development opportunities, both nationally and internationally.The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.
Diversity & Inclusion statementWe want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and makes you. That’s what makes our team so special.
Apply Now
#J-18808-Ljbffr
Account Manager
to join our DO & CO Family within our unit in New York.
In Case You Don’t Know Who We AreWe have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.
Responsibilities:Control together with the tray-setting and food-production the timing for the food flow. Supervise the processing time to avoid delays and lapses.Ensures correct updating of the customer specifications in each consigned department.Manages, motivates, and assists flight coordinator and food packer department.Selects, trains, manages, schedules, develops, disciplines, conducts performance appraisals, and counsels team members.Assists airlines to determine the operational need for service delivery and interpreting their requirements.Sets up and oversees the requirements for all flights, coordinates and agrees on catering specifications with clients and ensures accurate setup of catering, stores, and bar requirements.Complies with all food safety and hygiene regulations as stated in the food safety management system and provides reports and feedback to senior management or performance issues in a timely manner.Performs other duties and responsibilities as assigned by management.
Qualifications:Must have basic food and beverage knowledge.Must have knowledge in all areas of restaurant, banquet or event etiquette, guest relations and basic service standards. Airline catering knowledge is preferred.Team leader qualities and outstanding communication skills.Exceptional written and oral communication skills experience.Capable of working independently as well as in a team environment.Excellent planning and coordination skills.Dedication and attention to detail with regards to customer service.Solution seeker and effective decision maker.Ability to manage quickly to overcome any deficiencies in the respective departments.Flexibility (different shifts – days, night, weekends, holidays)Awareness of the operational sequences.Capacity to motivate his team.Strong implementation skills.Highly result oriented and level of self-organization.Ability to work effectively both independently and as a team.Ability to effectively deal with department heads, clients and team members, some of whom will require high levels of patience, tact and diplomacy.A willingness to travel and support other units when needed.
What We Offer:Estimated pay range: $80,000 - $100,000.Full time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.A business where you can have a real impact, we’re not afraid of new ideas!Genuine career development opportunities, both nationally and internationally.The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.
Diversity & Inclusion statementWe want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and makes you. That’s what makes our team so special.
Apply Now
#J-18808-Ljbffr