慎桳
SMB Customer Success Manager
慎桳, San Francisco, California, United States, 94199
[Full Time] SMB Customer Success Manager at Nash (United States)SMB Customer Success Manager
Nash United StatesDate Posted: 05 Aug, 2022Work Location: San Francisco, United StatesSalary Offered: Not SpecifiedJob Type: Full TimeExperience Required: 1+ yearsRemote Work: YesStock Options: NoVacancies: 1 availableAbout the roleNash is looking for curious and strategic operators to support our new and future business partners as Customer Success Managers. In this role, you’ll deliver impact to customers by helping them immediately realize the full potential of Nash’s services through best-in-class onboarding and ongoing account management. You’ll do whatever it takes to drive operational excellence and be the face of Nash to customers who rely on our services. In a quickly evolving space, success requires a total team effort; this is an ideal opportunity to collaborate and create value in every aspect of a rapidly scaling startup.ResponsibilitiesOnboard new customers and help them capitalize on Nash’s full potential for their businessOngoing account management post-launch to instill best practices and assist with customer requests and expansionPartner with customers to create and execute effective delivery strategiesProvide general operational support and guidance to ensure successful long term adoption of our platformAct as customers’ voice in product development road mappingDevelop and evolve fast-changing internal processes as Nash grows and expands in multiple verticalsRequirements2+ years of customer success management experienceDemonstrated ability to onboard new customers to new software platformsExperience developing and growing customer relationshipsExcellent analytical and critical thinking skillsHigh empathy for customers and ability to deliver amazing experiencesDemonstrated experience implementing and adapting processes to optimize workflowsWhat You'll Love About UsEarly stage, well-funded startup - directly impact the company and grow your career!Fully remote culture - work from home (or wherever!)Quarterly in-person events to bond with teammatesCompetitive compensation and opportunity for equityFlexible paid time offHealth, dental, vision insuranceOther great perks, such as home office stipendEEOCAt Nash, we believe that diverse teams are the strongest teams. We invite applicants of all genders, races, ethnicities, nationalities, ages, religions, sexual orientations, disability statuses, educational experiences, family situations, and socio-economic backgrounds.About Nash
The easiest way for any business to offer deliveryCompany Size:
11 - 50 PeopleYear Founded:
2021Country:
United StatesCompany Status:
Actively Hiring
#J-18808-Ljbffr
Nash United StatesDate Posted: 05 Aug, 2022Work Location: San Francisco, United StatesSalary Offered: Not SpecifiedJob Type: Full TimeExperience Required: 1+ yearsRemote Work: YesStock Options: NoVacancies: 1 availableAbout the roleNash is looking for curious and strategic operators to support our new and future business partners as Customer Success Managers. In this role, you’ll deliver impact to customers by helping them immediately realize the full potential of Nash’s services through best-in-class onboarding and ongoing account management. You’ll do whatever it takes to drive operational excellence and be the face of Nash to customers who rely on our services. In a quickly evolving space, success requires a total team effort; this is an ideal opportunity to collaborate and create value in every aspect of a rapidly scaling startup.ResponsibilitiesOnboard new customers and help them capitalize on Nash’s full potential for their businessOngoing account management post-launch to instill best practices and assist with customer requests and expansionPartner with customers to create and execute effective delivery strategiesProvide general operational support and guidance to ensure successful long term adoption of our platformAct as customers’ voice in product development road mappingDevelop and evolve fast-changing internal processes as Nash grows and expands in multiple verticalsRequirements2+ years of customer success management experienceDemonstrated ability to onboard new customers to new software platformsExperience developing and growing customer relationshipsExcellent analytical and critical thinking skillsHigh empathy for customers and ability to deliver amazing experiencesDemonstrated experience implementing and adapting processes to optimize workflowsWhat You'll Love About UsEarly stage, well-funded startup - directly impact the company and grow your career!Fully remote culture - work from home (or wherever!)Quarterly in-person events to bond with teammatesCompetitive compensation and opportunity for equityFlexible paid time offHealth, dental, vision insuranceOther great perks, such as home office stipendEEOCAt Nash, we believe that diverse teams are the strongest teams. We invite applicants of all genders, races, ethnicities, nationalities, ages, religions, sexual orientations, disability statuses, educational experiences, family situations, and socio-economic backgrounds.About Nash
The easiest way for any business to offer deliveryCompany Size:
11 - 50 PeopleYear Founded:
2021Country:
United StatesCompany Status:
Actively Hiring
#J-18808-Ljbffr