Live Nation
Food & Beverage Supervisor- St. Andrews's Hall
Live Nation, Detroit, Michigan, United States, 48228
Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit
www.livenationentertainment.com .Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care.” We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. If this sounds like you then please read on!WHAT THIS ROLE WILL DOEnsure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relationsConduct daily pre-shift in an upbeat and motivational mannerProvide clear and specific communications to the staffEnsure that service is up to HOB standardsAssist Manager on Duty in programming “specials” into micros systemAssist in perceiving and troubleshooting potential problemsAssist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levelsGreet all guests promptly and courteously in a professional mannerResponsible for bank and adherence to company cash handling policyAssist in filling “change” requests from bartenders and serversMaintain company safety and sanitation standardsAssist other employees and departments as neededLog nightly sales and operational issues in Manager Log Book, either manually or onlineMonitor the labor cost of the shift, paying close attention to overtimeCheck accuracy of labor system at the end of the shiftWHAT THIS PERSON WILL BRINGRequired:Ability to work late hours3 years supervisory experience in high volume restaurant/music hall environmentWorking knowledge of restaurant operationsEntry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)Skill in leadership, guest relations, decision making and staff schedule maintenanceAbility to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tactHigh School diplomaPreferred:Point of Sales knowledge, preferably MICROSSome college or college degreePhysical Demands/Working Environment:Working environment is fast-paced, loud and stressfulPosition requires extended periods of prolonged standing and working on your feetEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.
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www.livenationentertainment.com .Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care.” We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. If this sounds like you then please read on!WHAT THIS ROLE WILL DOEnsure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relationsConduct daily pre-shift in an upbeat and motivational mannerProvide clear and specific communications to the staffEnsure that service is up to HOB standardsAssist Manager on Duty in programming “specials” into micros systemAssist in perceiving and troubleshooting potential problemsAssist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levelsGreet all guests promptly and courteously in a professional mannerResponsible for bank and adherence to company cash handling policyAssist in filling “change” requests from bartenders and serversMaintain company safety and sanitation standardsAssist other employees and departments as neededLog nightly sales and operational issues in Manager Log Book, either manually or onlineMonitor the labor cost of the shift, paying close attention to overtimeCheck accuracy of labor system at the end of the shiftWHAT THIS PERSON WILL BRINGRequired:Ability to work late hours3 years supervisory experience in high volume restaurant/music hall environmentWorking knowledge of restaurant operationsEntry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)Skill in leadership, guest relations, decision making and staff schedule maintenanceAbility to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tactHigh School diplomaPreferred:Point of Sales knowledge, preferably MICROSSome college or college degreePhysical Demands/Working Environment:Working environment is fast-paced, loud and stressfulPosition requires extended periods of prolonged standing and working on your feetEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.
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