Director, Revenue Operations

We are seeking an ambitious, experienced Director of Revenue Operations (ROPS) to lead operational oversight, strategy, and technology roadmap for DaVita's revenue cycle team and related activities.Join the Revenue Operations Team, where you can:Be part of a high-impact, widely-respected team that has a high concentration of talent in its members and leadersRamp up quickly as you begin (or continue) your journey at DaVita on a team that gives you unmatched visibility into Revenue Operations business's drivers and dynamicsTackle the toughest problems Revenue Operations faces and directly inform our vision for future success in partnership with our executive leadersDevelop goals and strategies that will guide us through upcoming industry changesDefine and chart your path into the business and be part of the next generation of leaders at DaVitaWhat will you do?Operational Excellence:Accountability to optimize and grow yieldImplement technology solutions to reduce waste, improve yield, improve controlsDevelop and implement strategic planning initiatives that maximize yield and growth potentialEstablish short and long-term goals for teams based on key performance metricsOversees processes to ensure effective optimization of revenue cycle design, and identify improvements and enhancementsIdentifies areas of improvement and create plans to resolve when performance does not meet stated goalsStrategy / Problem Solving:Ability to break down complex problems into digestible pieces and develop a robust approach to solveCreates the near-term and long-term technology roadmaps to help achieve business targetsDevelops and understands the associated systems and support departments that directly impact revenue cycle operationsStrong overall athlete ability to have an impact across a range of functions and disciplineExceptional analytical and quantitative problem-solving skillsDrives the strategic process on internal projects within the team as well as other critical business unitsMaintains a current and thorough knowledge of related healthcare revenue operations issues and trendsLeadership / Creating a Special Place:Lead a growing, socially responsible business that strives to be the role model for American HealthcareThrive in a company that will challenge you to "Get the Right Stuff Done" and reward you with incentives the right way - top performers earn more.Actively engages in the recruitment, interviewing, hiring, and retention processes in partnership with our People Services TeamBuild relationships within the revenue cycle organization and across diverse departmentsLead through influence, providing strategic guidance and effecting change outside of lane in the interest of bettering the overall organizationCoach motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core ValuesExecutive Communication:Responsible for synthesizing numerous sources of data and critical analysis and translating into specific actionsPrepares and communicate insights, key milestones, recommendations, and summaries from analysis to executive leadersPrepare executive-level presentations to share with leadershipMinimum Qualifications:Bachelor's degree required, Master's degree preferredMinimum of five (3) years of related experience requiredExperience implementing complex systems and technology solutions that span across multiple geographiesExperience with strategic planning and implementation of new initiativesDemonstrated ability to motivate others and lead large scale teams to execute enterprise goals.At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer.Applications are accepted on an ongoing basis.Salary/ Wage Range$110,100.00-$161,700.00 / yearCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

DaVita Benefits .

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