Appeals Officer (12 MONTH REGISTER) DIRECT HIRE Amended

Duties

WHAT IS THE "APPEALS (AP)" DIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Independent Office of Appeals; Case and Operations Support; Specialized Exam Prog and Ref; Collection Appeals; Examination Appeals.The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Holds conferences and negotiates issues with taxpayers/representative to resolve tax disputes in a fair and impartial manner.Advises and coaches team members regarding their team assignments.Communicates and fosters dialogue with peers, customers, and partners.Requirements

Conditions of EmploymentTelework Eligible Positions : Telework eligible positions do not guarantee telework.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.Must successfully complete a background investigation, including a FBI criminal history record check.Qualifications

You must meet the following requirements by the closing date of this announcement.SPECIALIZED EXPERIENCE: GS-07:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service.OR

One year of graduate education in a related field of study.OR

Superior Academic Achievement may be met by having a Bachelor's degree.SPECIALIZED EXPERIENCE: GS-09:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.OR

Master's or equivalent graduate degree or two years of progressively higher-level education leading to a graduate degree.SPECIALIZED EXPERIENCE: GS-11:

Specialized experience for this position includes: One (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-12:

To be eligible for this position at this grade level, you must meet the requirements below.SPECIALIZED EXPERIENCE: GS-13:

To be eligible for this position at this grade level, you must meet the requirements below.Education

SPECIALIZED EXPERIENCE: GS-14:

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-15:

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service.Additional Information

A 1-year probationary period is required.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Required Documents

The following documents are required and must be provided with your application.Online Application

- QuestionnaireEducation

- See Education Section aboveRegistration/License (If Applicable)

- active, current registration/licenseHigh School Diploma

(or equivalent) - If you are 16 or 17 years of age, you

MUST

submit documentation of graduation from high school.How to Apply

This Direct Hire Public Notice is to gather applications that may or may not result in a referral or selection.

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