PayPal
Sr. Product Manager
PayPal, Chicago, Illinois, United States, 60290
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.Job Description Summary:
The Consumer Credit Product organization at PayPal is dedicated to developing innovative payment solutions, including the popular Buy Now, Pay Later (BNPL) option and Revolve Credit. These solutions empower customers by allowing them to divide their purchases into manageable installments, eliminating the need to pay the full amount upfront. Additionally, our services enable merchants to offer their buyers alternative payment methods, enhancing their ability to drive sales and provide a seamless shopping experience.The candidate must possess the ability to understand business requirements and processes. They will be passionate about their work, self-motivated, detail-oriented, and have excellent problem-solving skills. The ideal candidate will have superb communication skills and be able to present complex analytical results, both written and verbal, in a clear and easy-to-understand manner.Job Description:
Primary Job Responsibilities:
Product Management: Own the end-to-end product roadmap to enable merchants to offer Buy Now Pay Later payment solutions – everything from discovery, integration, testing, go-live, and post-live experiences. Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making.Customer Insights: Define and proactively monitor key performance metrics to support and inform product decisions. Engage in problem-solving with analytics to determine trends and root causes.Manage ambiguity: Understand complex business problems across business units, geographies, and product lines to create hypotheses and translate this into analysis requirements and identify meaningful insights that help PayPal improve our customer experience.Stakeholder Management: Work cross-functionally with engineering, user research, user experience design, content, analytics, program management, sales, marketing, and customer success teams. Present product vision and create consensus both internally and with key external partner teams.Job Requirements:
4+ years’ experience as a Product Manager with end-to-end product delivery.Bachelor’s degree in Engineering, Computer Science, Business, or other equivalent degrees.Exceptional communication and presentation skills.Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality.Preferred Qualifications:
Experience in working with development teams in the scrum and agile methodologies.Have a passion for deep empathy for large and small B2B retailers and care about challenges during their digital transformation journey, both online and offline.Experience contributing to engineering discussions around technology decisions and strategy related to a product.Experience analyzing, interpreting, and leveraging data to make product decisions.We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit
paypalbenefits.com .Who We Are:
To learn more about our culture and community visit
about.pypl.com . PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit
paypal.com .PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
paypalglobaltalentacquisition@paypal.com .As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
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The Consumer Credit Product organization at PayPal is dedicated to developing innovative payment solutions, including the popular Buy Now, Pay Later (BNPL) option and Revolve Credit. These solutions empower customers by allowing them to divide their purchases into manageable installments, eliminating the need to pay the full amount upfront. Additionally, our services enable merchants to offer their buyers alternative payment methods, enhancing their ability to drive sales and provide a seamless shopping experience.The candidate must possess the ability to understand business requirements and processes. They will be passionate about their work, self-motivated, detail-oriented, and have excellent problem-solving skills. The ideal candidate will have superb communication skills and be able to present complex analytical results, both written and verbal, in a clear and easy-to-understand manner.Job Description:
Primary Job Responsibilities:
Product Management: Own the end-to-end product roadmap to enable merchants to offer Buy Now Pay Later payment solutions – everything from discovery, integration, testing, go-live, and post-live experiences. Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making.Customer Insights: Define and proactively monitor key performance metrics to support and inform product decisions. Engage in problem-solving with analytics to determine trends and root causes.Manage ambiguity: Understand complex business problems across business units, geographies, and product lines to create hypotheses and translate this into analysis requirements and identify meaningful insights that help PayPal improve our customer experience.Stakeholder Management: Work cross-functionally with engineering, user research, user experience design, content, analytics, program management, sales, marketing, and customer success teams. Present product vision and create consensus both internally and with key external partner teams.Job Requirements:
4+ years’ experience as a Product Manager with end-to-end product delivery.Bachelor’s degree in Engineering, Computer Science, Business, or other equivalent degrees.Exceptional communication and presentation skills.Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality.Preferred Qualifications:
Experience in working with development teams in the scrum and agile methodologies.Have a passion for deep empathy for large and small B2B retailers and care about challenges during their digital transformation journey, both online and offline.Experience contributing to engineering discussions around technology decisions and strategy related to a product.Experience analyzing, interpreting, and leveraging data to make product decisions.We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit
paypalbenefits.com .Who We Are:
To learn more about our culture and community visit
about.pypl.com . PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit
paypal.com .PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
paypalglobaltalentacquisition@paypal.com .As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
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