Conference Center Coordinator

Key Responsibilities:Manage conference/hospitality calendars; confirms reservations, communicates questions to the meeting organizers, coordinates internal resources to ensure room and beverage set ups in a timely manner.Respond to a high volume of phone calls and emails with new meeting requests and special 'add-ons' for new and existing meeting requests.Sends initial confirmations in connection with booking of conference space which include accurate completion of the meeting request form.Quickly and easily identify booking conflicts or potential booking conflicts and suggest solutions.Responsible for response and monitoring of two Outlook mailboxes.Communicate with meeting organizers before, during, and after, where applicable to maintain a positive relationship and respond to inquiries and requests in a timely manner.Coordinate all post conference/debrief feedback sessions with the meeting organizers and relevant members of the operations staff so as to obtain first-hand comments and certain complex, critical, and large-scale events.Assists with conference room set ups where necessary.Support various operations activities where necessary.Other duties as assigned.Qualifications:HS Diploma or equivalency required; higher education preferred.Minimum (2) years experience in conference center planning in a corporate meeting/events, or conference center environment.Proficient in Word, Excel, Outlook, MS Teams.MUST possess exceptional organizational skills with the ability to prioritize tasks and multi-task efficiently.Must be adaptable to a dynamic environment while possessing strong interpersonal skills.Excellent written, oral, and verbal customer service skills.Able to learn new skills quickly.Flexible and able to juggle multiple, and at times, conflicting priorities.Strong initiative required; ability to work independently with minimal direct supervision.Able to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders/customers.Maintains confidentiality while working with highly sensitive materials.Punctual, dependable, and dedicated to achieving operational excellence.Maintain a consistently professional approach, with a willingness to take ownership and responsibility.Able to walk, bend, kneel, stand, and/or sit for extended periods of time.Able to lift or move 50lbs or greater at times.

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