DART (Dallas Area Rapid Transit)
Software Engineer-BI
DART (Dallas Area Rapid Transit), Dallas, Texas, United States, 75215
Pay Grade:$78,000.00 - $128,700.00Supervisory Organization:
Sr Mgr Software Engineering-Data AnalyticsCountry:
United States of AmericaAddress:
1401 PACIFIC AVECity:
DALLAS, TX 75202FLSA:
ExemptProfessionals:
02 - Professional (EEO-4-United States of America), 2F - Professionals - System & Service Planners (EEO-SubCategory)General Summary:
This position is responsible for enterprise level data and reporting solutions including maintenance, support, troubleshooting data sets and reports. Areas of responsibility include enterprise reporting tools including, but not limited to Crystal Reports, Tableau Desktop and Server, Cognos Analytics, spatial analytics tools and enterprise data integration tools including, but not limited to Dell Boomi and IBM DataStage. Activities require interaction with report management software, report generation software, database interaction to provide reporting support to Agency departments. The position utilizes one-on-one consultancy with end users and groups to determine reporting requirements and communicate requirements effectively to staff and contractors involved in report solution provisioning. The position responsibilities require independent analyses, database discovery, communication and problem solving. Work is performed with little supervision and requires initiative and judgement in accordance with Agency Security and Data Governance principles and concepts.Essential Duties and Responsibilities:
Manages, maintains and supports end user utilization of internal reporting applications including Tableau, Crystal (Ripplestone) and Cognos BI Analytics.Manages report inventory, batch jobs, data refresh definitions to support timely and accurate reporting.Adheres to all tenets of DART Data Governance and Security tenets and ensures that end user analysts do the same.Assists end users with report definition, authoring, publishing and access management.Coordinates with ETL environments to ensure the accuracy and timeliness of all reporting environments.Recommends and performs updates to reporting environment software packages and components to ensure supportability and sustainability of reporting platforms.Collects requirements for new reports to ensure that Agency management has complete and accurate information with which to make decisions.Collects requirements for modifications to existing reports to ensure that Agency management has complete and accurate information with which to make decisions.Responsible for customer (external) and client (internal) support services as they relate to data fidelity, availability and reporting environments.Coordinates with Systems Engineering to validate reporting environment applications after routine Windows security patching activities.Analyzes data and report access problems and resolves all incidents and service requests associated with the Agency reporting environment to determine cause and recommend solutions, following through as directed by management.Actively participates in knowledge sharing and cross training to ensure that the division has a backup for all essential tasks and responsibilities.Provides 5-star customer service and meets Agency service level agreements (SLA).Performs other related duties as assigned.Minimum Knowledge, Skills, and Abilities Required:
Note:
An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.Bachelor’s degree from an accredited college or university in Computer Science, Management Information Systems, or related field.Four (4) years experience in reporting environments utilizing database repositories in Oracle and SQL Server in UNIX or Linux or Windows operating or related environment.Knowledge of data modeling techniques.Knowledge of SQL code origination and management tools.Proficiency in SQL based data discovery, data conversion and advanced reporting techniques such as dashboarding and story telling.Ability to perform work from remote locations as needed.Ability to work variable hours, including emergency response to outages.Must be able to work in an on-call rotation.Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles.Ability to be dedicated to meeting the expectations and requirements of internal and external customers.Ability to pick up on technical things quickly.Ability to use time effectively and efficiently.Ability to use rigorous logic and methods to solve difficult problems with effective solutions.Ability to write clearly and succinctly in a variety of communication settings and styles.Ability to quickly find common ground and solve problems for the good of all.Working Conditions:
Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.Note:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/VPosting End Date:
June 29, 2024Open until adequate supply is obtained.
#J-18808-Ljbffr
Sr Mgr Software Engineering-Data AnalyticsCountry:
United States of AmericaAddress:
1401 PACIFIC AVECity:
DALLAS, TX 75202FLSA:
ExemptProfessionals:
02 - Professional (EEO-4-United States of America), 2F - Professionals - System & Service Planners (EEO-SubCategory)General Summary:
This position is responsible for enterprise level data and reporting solutions including maintenance, support, troubleshooting data sets and reports. Areas of responsibility include enterprise reporting tools including, but not limited to Crystal Reports, Tableau Desktop and Server, Cognos Analytics, spatial analytics tools and enterprise data integration tools including, but not limited to Dell Boomi and IBM DataStage. Activities require interaction with report management software, report generation software, database interaction to provide reporting support to Agency departments. The position utilizes one-on-one consultancy with end users and groups to determine reporting requirements and communicate requirements effectively to staff and contractors involved in report solution provisioning. The position responsibilities require independent analyses, database discovery, communication and problem solving. Work is performed with little supervision and requires initiative and judgement in accordance with Agency Security and Data Governance principles and concepts.Essential Duties and Responsibilities:
Manages, maintains and supports end user utilization of internal reporting applications including Tableau, Crystal (Ripplestone) and Cognos BI Analytics.Manages report inventory, batch jobs, data refresh definitions to support timely and accurate reporting.Adheres to all tenets of DART Data Governance and Security tenets and ensures that end user analysts do the same.Assists end users with report definition, authoring, publishing and access management.Coordinates with ETL environments to ensure the accuracy and timeliness of all reporting environments.Recommends and performs updates to reporting environment software packages and components to ensure supportability and sustainability of reporting platforms.Collects requirements for new reports to ensure that Agency management has complete and accurate information with which to make decisions.Collects requirements for modifications to existing reports to ensure that Agency management has complete and accurate information with which to make decisions.Responsible for customer (external) and client (internal) support services as they relate to data fidelity, availability and reporting environments.Coordinates with Systems Engineering to validate reporting environment applications after routine Windows security patching activities.Analyzes data and report access problems and resolves all incidents and service requests associated with the Agency reporting environment to determine cause and recommend solutions, following through as directed by management.Actively participates in knowledge sharing and cross training to ensure that the division has a backup for all essential tasks and responsibilities.Provides 5-star customer service and meets Agency service level agreements (SLA).Performs other related duties as assigned.Minimum Knowledge, Skills, and Abilities Required:
Note:
An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.Bachelor’s degree from an accredited college or university in Computer Science, Management Information Systems, or related field.Four (4) years experience in reporting environments utilizing database repositories in Oracle and SQL Server in UNIX or Linux or Windows operating or related environment.Knowledge of data modeling techniques.Knowledge of SQL code origination and management tools.Proficiency in SQL based data discovery, data conversion and advanced reporting techniques such as dashboarding and story telling.Ability to perform work from remote locations as needed.Ability to work variable hours, including emergency response to outages.Must be able to work in an on-call rotation.Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles.Ability to be dedicated to meeting the expectations and requirements of internal and external customers.Ability to pick up on technical things quickly.Ability to use time effectively and efficiently.Ability to use rigorous logic and methods to solve difficult problems with effective solutions.Ability to write clearly and succinctly in a variety of communication settings and styles.Ability to quickly find common ground and solve problems for the good of all.Working Conditions:
Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.Note:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/VPosting End Date:
June 29, 2024Open until adequate supply is obtained.
#J-18808-Ljbffr