Accor Hotels
Kō General Manager
Accor Hotels, Lincoln, Nebraska, United States, 68511
Company DescriptionDiscover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!What is in it for you:Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employeesFlexible spending account (FSA)401(k) retirement savings plan and matching programPaid Vacation, holidays, personal and sick daysFood & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)Wellness OfferingsEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Employee Activities
Job DescriptionAs the
General Manager
for our signature restaurant Kō, you will be responsible for curating a superior guest experience through effective leadership, planning and directing of all restaurant activities while delivering top line revenue, colleague engagement, guest satisfaction and fiscal results. Your passion for all things Food & Beverage will lead you to provide the highest quality of service and hospitality, placing Kō on the map as ‘the hottest place in town’.Salary Range: $90,000-$100,000What you will be doing:Work in partnership with the Kō Executive Chef to execute the smooth and flawless operation of the front and back of house.Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements and building relationships with preferred guests.Actively manage restaurant social media accounts and online reputation in partnership with the Executive Chef and Marketing/PR Manager.Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry; reviewing professional publications, establishing personal networks; participating in Hawaii community programs.Consistently drive innovation to be the ‘Hottest Place in Town’ by actively promoting your restaurant within the community.Establish restaurant business plans by surveying demand; conferring with community members; identifying and evaluating competitors; preparing financial, marketing and sales projections.Meet financial objectives by preparing strategic and monthly forecasts; analyzing variances; initiating corrective action.Develop and implement strategies to increase average check.Control purchases and inventory by meeting with account managers; negotiating prices.Create and maintain partnerships with preferred suppliers.Accomplish human resource objectives by recruiting, selecting, orienting and training to ensure colleagues are set up for success.Maintain operation by preparing policies and standard operating procedures aligned with hotel policies.Ensure all brand standards and programs are in place and maintained.Collaborate with other departments to contribute to the overall smooth operation of the hotel.Work with the Restaurant Chef and Lead Mixologist to create and maintain all restaurant menus.Accomplish company goals by accepting ownership for accomplishing new and different requests.Share Kō story and history of the islands with guests.Ensure cleanliness and maintenance of our restaurant exceeds expectations.
QualificationsYour experience and skills include:Effective communication skills, both verbally and written, with all levels of colleagues in a friendly, courteous and service-oriented manner.Service-oriented and capable of communicating effectively with persons involved in all levels of authority.Basic computational ability.Computer skills, including Microsoft Word, Excel, and email functions.Ability to multi-task and be detail-oriented in a fast-paced, high-volume environment.EducationHigh School diploma or equivalent or vocational training.ExperienceFour years work experience leading food & beverage operations.Experience in a high-volume restaurant, bar or lounge.Experience with Silverware point of sale system is an asset.Experience monitoring company social media platforms is an asset.Licenses or CertificatesTB Clearance.Maui County Liquor Card.ServSafe Certification.
Additional InformationAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Join our ‘ohana today:
Visit our website to learn more about living and working for Fairmont Hawai’i.
www.fairmonthawaiijobs.comWhy work for Accor?
So you can discover a world where life pulses with passion!Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. Your personality is valued, and your opportunities for growth know no boundaries.Hospitality is a work of heart! #fairmontcareers #alwayskealani
#J-18808-Ljbffr
Job DescriptionAs the
General Manager
for our signature restaurant Kō, you will be responsible for curating a superior guest experience through effective leadership, planning and directing of all restaurant activities while delivering top line revenue, colleague engagement, guest satisfaction and fiscal results. Your passion for all things Food & Beverage will lead you to provide the highest quality of service and hospitality, placing Kō on the map as ‘the hottest place in town’.Salary Range: $90,000-$100,000What you will be doing:Work in partnership with the Kō Executive Chef to execute the smooth and flawless operation of the front and back of house.Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements and building relationships with preferred guests.Actively manage restaurant social media accounts and online reputation in partnership with the Executive Chef and Marketing/PR Manager.Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry; reviewing professional publications, establishing personal networks; participating in Hawaii community programs.Consistently drive innovation to be the ‘Hottest Place in Town’ by actively promoting your restaurant within the community.Establish restaurant business plans by surveying demand; conferring with community members; identifying and evaluating competitors; preparing financial, marketing and sales projections.Meet financial objectives by preparing strategic and monthly forecasts; analyzing variances; initiating corrective action.Develop and implement strategies to increase average check.Control purchases and inventory by meeting with account managers; negotiating prices.Create and maintain partnerships with preferred suppliers.Accomplish human resource objectives by recruiting, selecting, orienting and training to ensure colleagues are set up for success.Maintain operation by preparing policies and standard operating procedures aligned with hotel policies.Ensure all brand standards and programs are in place and maintained.Collaborate with other departments to contribute to the overall smooth operation of the hotel.Work with the Restaurant Chef and Lead Mixologist to create and maintain all restaurant menus.Accomplish company goals by accepting ownership for accomplishing new and different requests.Share Kō story and history of the islands with guests.Ensure cleanliness and maintenance of our restaurant exceeds expectations.
QualificationsYour experience and skills include:Effective communication skills, both verbally and written, with all levels of colleagues in a friendly, courteous and service-oriented manner.Service-oriented and capable of communicating effectively with persons involved in all levels of authority.Basic computational ability.Computer skills, including Microsoft Word, Excel, and email functions.Ability to multi-task and be detail-oriented in a fast-paced, high-volume environment.EducationHigh School diploma or equivalent or vocational training.ExperienceFour years work experience leading food & beverage operations.Experience in a high-volume restaurant, bar or lounge.Experience with Silverware point of sale system is an asset.Experience monitoring company social media platforms is an asset.Licenses or CertificatesTB Clearance.Maui County Liquor Card.ServSafe Certification.
Additional InformationAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Join our ‘ohana today:
Visit our website to learn more about living and working for Fairmont Hawai’i.
www.fairmonthawaiijobs.comWhy work for Accor?
So you can discover a world where life pulses with passion!Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. Your personality is valued, and your opportunities for growth know no boundaries.Hospitality is a work of heart! #fairmontcareers #alwayskealani
#J-18808-Ljbffr