EmergencyMD
General Manager
EmergencyMD, Maryland Heights, Missouri, United States, 63043
A DAY IN THE LIFE AS A GENERAL MANAGER
As a General Manager, your time will be spent providing leadership for your teams. You are responsible for overall office sales, growth, and profitability. We are aggressive in our goals, and we will challenge you to perform at the highest levels.
You will focus on effective communication, coaching, training, development, and engagement with your team. You will provide great leadership for employee relations. Your open-door policy provides a constructive place for employees to go to resolve workplace issues and concerns. You will foster a positive labor/management relationship. Your high level of integrity, business ethics, and sound judgment are essential to your success in this management position.
RESPONSIBILITIES
The General Manager implements plans to meet customers' expectations and critical project components. Communicate with and provide feedback to the team to ensure clear expectations and maximum productivity.
Duties and Responsibilities include but are not limited to:
Leadership Objectives
Execute the company's vision to provide exceptional experiences for our employees and our customers
Live and lead by the company's Core Values
Drive consistent high growth and profitability in the Branch
Self-motivation and effective time management
Build the annual branch strategic plan, execute that plan, and report on progress against the plan to company leadership monthly
Become an expert in our industry
Team Development
Leading and developing your team: Sales and Operations
Provides leadership for employee relations through effective communications, coaching, training, development, and engagement
Interview for all levels of the region or local office
Develop bench strength through succession planning to build a leadership pipeline within the Branch
Perform consistent and productive performance reviews with staff
Safety
Embrace and model our safety culture
Always maintain compliance with safety policies and procedures
Sales
Manage a sales and marketing team to Drive sales volume in the marketplace
Know the market and see potential opportunities early
Manage collections
Profitability
Establish and maintain harmonious labor relations among job site personnel and sub-contractors
Review invoices and accounts payable/receivables; actively participate in various other branch-related accounting functions
Ensures compliance with company standards for cost control, waste reduction, quality
Maintain adequate job-related equipment and materials
Oversee job cost and procedures
Review and approve direct reports expense reports
Performs other related duties as assigned
QUALIFICATIONS:
Technical Qualifications :
Must have a working knowledge of MS Office; PowerPoint proficiency is required
Behavioral Qualifications :
Ability to supervise and communicate clearly, both verbally and written
Must be comfortable with public speaking
Ability to delegate assignments
Strong time management skills required
Strong critical thinking skills required
Highly organized with the ability to achieve accuracy and efficiency
Excellent interpersonal skills, including the ability to manage diverse personalities
A highly motivated and goal-oriented individual
Excellent attention to detail with emphasis placed on quality
Experience :
At least five (5) years of progressive leadership experience
SPECIAL POSITION REQUIREMENTS:
Valid driver's license required
WORK REQUIREMENTS:
Must be able to lift, carry, push, and pull up to 25 lbs
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As a General Manager, your time will be spent providing leadership for your teams. You are responsible for overall office sales, growth, and profitability. We are aggressive in our goals, and we will challenge you to perform at the highest levels.
You will focus on effective communication, coaching, training, development, and engagement with your team. You will provide great leadership for employee relations. Your open-door policy provides a constructive place for employees to go to resolve workplace issues and concerns. You will foster a positive labor/management relationship. Your high level of integrity, business ethics, and sound judgment are essential to your success in this management position.
RESPONSIBILITIES
The General Manager implements plans to meet customers' expectations and critical project components. Communicate with and provide feedback to the team to ensure clear expectations and maximum productivity.
Duties and Responsibilities include but are not limited to:
Leadership Objectives
Execute the company's vision to provide exceptional experiences for our employees and our customers
Live and lead by the company's Core Values
Drive consistent high growth and profitability in the Branch
Self-motivation and effective time management
Build the annual branch strategic plan, execute that plan, and report on progress against the plan to company leadership monthly
Become an expert in our industry
Team Development
Leading and developing your team: Sales and Operations
Provides leadership for employee relations through effective communications, coaching, training, development, and engagement
Interview for all levels of the region or local office
Develop bench strength through succession planning to build a leadership pipeline within the Branch
Perform consistent and productive performance reviews with staff
Safety
Embrace and model our safety culture
Always maintain compliance with safety policies and procedures
Sales
Manage a sales and marketing team to Drive sales volume in the marketplace
Know the market and see potential opportunities early
Manage collections
Profitability
Establish and maintain harmonious labor relations among job site personnel and sub-contractors
Review invoices and accounts payable/receivables; actively participate in various other branch-related accounting functions
Ensures compliance with company standards for cost control, waste reduction, quality
Maintain adequate job-related equipment and materials
Oversee job cost and procedures
Review and approve direct reports expense reports
Performs other related duties as assigned
QUALIFICATIONS:
Technical Qualifications :
Must have a working knowledge of MS Office; PowerPoint proficiency is required
Behavioral Qualifications :
Ability to supervise and communicate clearly, both verbally and written
Must be comfortable with public speaking
Ability to delegate assignments
Strong time management skills required
Strong critical thinking skills required
Highly organized with the ability to achieve accuracy and efficiency
Excellent interpersonal skills, including the ability to manage diverse personalities
A highly motivated and goal-oriented individual
Excellent attention to detail with emphasis placed on quality
Experience :
At least five (5) years of progressive leadership experience
SPECIAL POSITION REQUIREMENTS:
Valid driver's license required
WORK REQUIREMENTS:
Must be able to lift, carry, push, and pull up to 25 lbs
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