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Insight Global

Network Technician III

Insight Global, Woodland Park, Colorado, United States, 80863


A Colorado-based employer is seeking to add a Network Technician III to their team on a 6-month contract-to-hire basis for a hybrid role in Woodland Park, CO. This expanding broadband company offers fiber internet services to residential and small business customers. The hired individual will handle all incoming and escalated tasks, including assigning new IP addresses, troubleshooting network-related problems, and provisioning routers. As a Network Technician III, your main role is to offer an advanced level of support to the technical support team and resolve customer issues. You will provide daily support to ensure that incidents and customer requests are handled according to quality standards and the company's objectives are met. You should be capable of assisting end users with TV, LTE internet, and wireless issues. The pay rate is $30.00 per hour. Training will be 2-3 weeks on-site, hotel accommodations are provided.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .CCNA, JNCIA, Network +3+ years of experience in a network related role in a ISP

Experience troubleshooting cisco, juniper and calix routers

Fiber and wireless experience supporting residential network