Aleron
Customer Account Manager
Aleron, Addison, Illinois, United States, 60114
Description
Acara Solutions is looking for a Customer Account Manager for one of our Aviation Manufacturing Clients in Addison, IL.Office hours: Monday-Friday (8am-4:30pm) Salary Range 90K-110KSummary:
Reporting to the Sales Manager, the Customer Account Manager is a key member of the Customer Support Team (CST) who will support all products. Responsible for managing multiple customer accounts and for all functions of key customer accounts as it relates to the base business including bookings, pricing, and customer communication. The Customer Account Manager is the voice of the customer working with Operations to ensure key objectives are achieved.
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
Support the customer's account and relationshipCollaborates with the Sales Manager and departments in meeting contractual commitments, production schedules and in resolving problemsReview and confirm customer contractual and PO requirementsWork with and provide guidance to the CA and SE assigned to the customerMonitor, contest, and improve customer account scorecard dataAssist the Sales Manager on preparing bookings forecast and planAs a member of the Customer Support Team (CST) works as part of a team to address all product line issues including production, engineering, delivery, sales, and qualityPrepare quotes and pricing for submittal to the Sales ManagerLead customer OOR discussions to ensure accurate and timely information is provided to the customerSupport/lead customer visits both onsite and externally as requested
Job Requirements
Required Skills / Qualifications:
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; five (5+) years related experience and/or training; or equivalent combination of education and experience.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Apply
Acara Solutions is looking for a Customer Account Manager for one of our Aviation Manufacturing Clients in Addison, IL.Office hours: Monday-Friday (8am-4:30pm) Salary Range 90K-110KSummary:
Reporting to the Sales Manager, the Customer Account Manager is a key member of the Customer Support Team (CST) who will support all products. Responsible for managing multiple customer accounts and for all functions of key customer accounts as it relates to the base business including bookings, pricing, and customer communication. The Customer Account Manager is the voice of the customer working with Operations to ensure key objectives are achieved.
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
Support the customer's account and relationshipCollaborates with the Sales Manager and departments in meeting contractual commitments, production schedules and in resolving problemsReview and confirm customer contractual and PO requirementsWork with and provide guidance to the CA and SE assigned to the customerMonitor, contest, and improve customer account scorecard dataAssist the Sales Manager on preparing bookings forecast and planAs a member of the Customer Support Team (CST) works as part of a team to address all product line issues including production, engineering, delivery, sales, and qualityPrepare quotes and pricing for submittal to the Sales ManagerLead customer OOR discussions to ensure accurate and timely information is provided to the customerSupport/lead customer visits both onsite and externally as requested
Job Requirements
Required Skills / Qualifications:
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; five (5+) years related experience and/or training; or equivalent combination of education and experience.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Apply