State of Washington
L&I Workers' Compensation System Modernization (WCSM) Project Deputy Director
State of Washington, Tumwater, Washington, us, 98511
Our Mission:
Keep Washington Safe and Working!Our Values:
Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, ReliabilityEXTRA Salary Information:The Target Pay Range typically considered for this position is $101,724 - $142,512 (Range of Consideration) annually. The Full Pay Range for this WMS Band is $79,944 - $142,512 (Full band range) annually. Compensation decisions are determined using factors such as job-related skills, experience, and education or training. We will consider your individual qualifications, should we make you an offer of employment.Please Note: We anticipate conducting interviews during the week of September 9 - 13, 2024.Are you a collaborative leader who excels at managing and leading projects across an organization to transform enterprise business processes and technologies? Do you enjoy leading a high-performing team with human-centered supervision, guidance, coaching, and support to deliver project outcomes on time? If this sounds like you, consider this exciting opportunity.The
Workers’ Compensation System Modernization (WCSM) Deputy Project Director
position is located within the Department of Labor and Industries (L&I’s) WCSM Project Office and reports directly to the Deputy Director of L&I who is the Executive Sponsor for the WCSM Project. The WCSM project is the largest of L&I’s portfolio projects and will have significant impact on the citizens of Washington State.The WCSM Project Office is working towards the goal of successfully replacing and implementing the new workers’ compensation computer system and streamlining our business process at L&I. This is an integral position and directly supports the agency’s strategic goal #3, “Make it easy to do business with L&I and our mission “To Keep Washington Safe and Working.”In this role, you will use your unique vision and approach to lead our agency through significant change. You will provide leadership, oversight, coordination, prioritization, and management of the WCSM Project Office Manager and Project Office. You will be responsible for directing the operations and internal business readiness and change management of a multi-year modernization project including its budget, staff and contractors. You will bring innovative thinking and a spirit of continuous improvement to address issues as they emerge and to provide regular feedback to help employees grow and develop.Why work for us:L&I is a great agency with a commitment to a values-based culture and growth mindset. We have offices across the state to provide services to our customers where they live and work. The WCSM Project Office is a strong, dynamic team that promotes a customer-focused environment.We offer flexible schedules and encourage a positive work-life balance. We strive to support numerous opportunities for continued learning and growth to develop and retain our diverse employee workforce.Who you are:You are an experienced project manager, skilled in training, coaching and mentoring individuals and project teams, facilitating their work and ensuring they produce measurable, timely results, all while keeping the people first.You are a clear, concise communicator who is experienced advising and consulting with high-level managers and executives as well as project team members and providing strategic consultation.You are experienced using analytical problem solving methods, program evaluation, process improvement methods, project management methodologies, policy assessment, and performance measurement.You can adapt with ease when things shift, and continue collaborating with others to keep things moving forward.You have highly developed interpersonal skills, listen, empathize, and authentically connect with diverse teams and stakeholders to ensure quality outcomes, all while remaining curious and flexible.You are a leader who is comfortable challenging the status quo, considering differing perspectives and offering solutions-based feedback.You desire to be a part of a strong customer-focused team and work in an environment where you have a flexible work schedule and opportunities for continued growth and development.If that is you, we encourage you to apply to be a part of our team!Some of what you will do:Build and manage the WCSM project office manager and project office ensuring the WCSM project is aligned with the agency’s strategic plan, portfolio, budget, contracts, and schedule.Direct and establish project management strategies, policies, and procedures that mitigate risks, establish best practices, and ensure consistency across the agency.Oversee and manage the project office manager and team. Provide mentoring and coaching to ensure they have the knowledge and skills required to manage the project.Conduct and provide quality reviews of projects managed by WCSM project to ensure quality of project management processes and outcomes.Ensure all WCSM projects and workstreams are managing and documenting project information and knowledge to ensure transparency of project status, risk and decisions.Provide strategic leadership and direction, ensuring the implementation of new business system functionality satisfies critical business requirements and user expectations.Oversee and execute assigned vendor contracts, which include direct vendor management and contract administration.Responsible for the development, communications, and execution of the business readiness and change management strategy and plan.Primary point of contact for receiving and responding to questions and inquiries from internal stakeholders.Primary responsibility for project reporting.And much more.Required:In addition to the qualifications listed below, the incumbent is expected to be an expert in both business and technology division priorities to comprehend and appreciate the unique perspective of subject matter experts to understand how to blend the two in order to form a balanced and integrated project team.At least
seven (7) years
of demonstrated experience with:Mastery of strategic planning and leadership skills and expert skills conveying complex subject matter to Executive Leadership and stakeholders who may have varying degrees of knowledge about technology projects and agency business operations.Expert in effective management of interpersonal relations to build strong, trusting relationships with and amongst the project team, Executive Steering Committees, Executive Sponsors, Executive Leadership and authorizing environment (e.g. OFM, WaTech, Legislature, etc.) and business and labor stakeholders both internal and external.Mastery managing large and diverse projects with multiple subprojects and/or managing large organizations with a focus on strategy and executive leadership skills.Expert level experience with multiple project management methodologies.Professional mastery as a senior level project manager in a highly complex organization applying advanced principles of management including:
Organizational change management.Budget development and management.Contractor management.Negotiations, conflict resolution, consensus building, interpersonal relations.Human resource management principles.Commitment to and champion of diversity, equity and inclusion.
Desired:Hands-on experience leading all aspects of large-scale business-centric technology system implementations that require the incumbent to build a united vision and trust for the direction of the project and to form and deploy "blended" work teams comprised of both technology and business employees.Working directly for or in the field of Information Technology or in an IT support organization, managing and deploying technology and business oriented contracted resources and assigning senior project managers to lead complex work streams.Planning and leading large-scale multi-year high-risk business-system modernization efforts and/or IT system replacement projects.Leading, guiding, and managing complex multi-vendor procurement efforts and high-cost high-risk vendor contracting activities.Have an in-depth understanding of the applied principles and practices of project management, IT system deployment and rollout practices. Managing business/technical requirements and traceability matrixes, data migration and conversion practices. System/Software Development Lifecycle (SDLC) management, system defect tracking, system/user acceptance testing, and implementing "business user" support structures and process in advance of and after system "go live and cutover".Organizing and leading both "organizational" and "operational" change management, enterprise level communication planning, and facilitating complex hybrid work teams. Ability to lead and motivate diverse groups of people toward accomplishing an ultimate goal or objective.Implementing standardized and mature project methodologies and governance structures that need to cross diverse business programs and divisional boundaries who are already managing competing operational workload demands.Extensive experience breaking down projects with very large scope into smaller and logically organized pieces and phases, developing "integrated project schedules" and complex budget management tools, and performing advanced resource planning and forecasting for staff work stream deployment.15 years' of experience executing large-scale business and technology projects and/or projects with similar scope within the Washington State government environment and working in an environment of high project scrutiny and oversight by such entities as OFM, WaTech, Technology Services Board (TSB), legislative, External Quality Assurance, etc.We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the positions functions, skills and qualifications. We are most interested in finding the best candidate for the job. We acknowledge that there are various ways of obtaining experience beyond a formal education setting. If you feel you possess the knowledge, skills, and abilities to perform the duties of this position, we encourage you to apply and provide information on how you meet the qualifications.For a complete list of the duties and responsibilities of the position, please request the full copy of the Position Description by emailing Angela Laramie at
lari235@lni.wa.gov .Things You Need To KnowState employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this
brief video
and learn more about why L&I is an employer of choice.To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules. Remote work from a state outside of WA requires approval. For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.For this position, telework is permitted full time with the requirement to report to the office as needed to meet with project teams and leadership or for other business needs. The assigned duty station for this position is Tumwater, Washington.To receive more information on opportunities at L&I sign up for
GovDelivery
and select L&I job alerts.Application processWe will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.Please include the following documents with your application:A
cover letter
describing specific qualifications.A current
resume
detailing applicable experience and education.A list of at least three professional references with current telephone numbers.Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.Background Check NoticePrior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.Other informationFor positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.Did You Know?Washington is
America's Top State
to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.Veterans PreferenceApplicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s
Jobs@lni.wa.gov
.Diversity, Equity, and Inclusion EmployerL&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.For more InformationIf you have any questions regarding this job posting, program, or the agency, please contact Angela Laramie at
lari235@lni.wa.gov
.
#J-18808-Ljbffr
Keep Washington Safe and Working!Our Values:
Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, ReliabilityEXTRA Salary Information:The Target Pay Range typically considered for this position is $101,724 - $142,512 (Range of Consideration) annually. The Full Pay Range for this WMS Band is $79,944 - $142,512 (Full band range) annually. Compensation decisions are determined using factors such as job-related skills, experience, and education or training. We will consider your individual qualifications, should we make you an offer of employment.Please Note: We anticipate conducting interviews during the week of September 9 - 13, 2024.Are you a collaborative leader who excels at managing and leading projects across an organization to transform enterprise business processes and technologies? Do you enjoy leading a high-performing team with human-centered supervision, guidance, coaching, and support to deliver project outcomes on time? If this sounds like you, consider this exciting opportunity.The
Workers’ Compensation System Modernization (WCSM) Deputy Project Director
position is located within the Department of Labor and Industries (L&I’s) WCSM Project Office and reports directly to the Deputy Director of L&I who is the Executive Sponsor for the WCSM Project. The WCSM project is the largest of L&I’s portfolio projects and will have significant impact on the citizens of Washington State.The WCSM Project Office is working towards the goal of successfully replacing and implementing the new workers’ compensation computer system and streamlining our business process at L&I. This is an integral position and directly supports the agency’s strategic goal #3, “Make it easy to do business with L&I and our mission “To Keep Washington Safe and Working.”In this role, you will use your unique vision and approach to lead our agency through significant change. You will provide leadership, oversight, coordination, prioritization, and management of the WCSM Project Office Manager and Project Office. You will be responsible for directing the operations and internal business readiness and change management of a multi-year modernization project including its budget, staff and contractors. You will bring innovative thinking and a spirit of continuous improvement to address issues as they emerge and to provide regular feedback to help employees grow and develop.Why work for us:L&I is a great agency with a commitment to a values-based culture and growth mindset. We have offices across the state to provide services to our customers where they live and work. The WCSM Project Office is a strong, dynamic team that promotes a customer-focused environment.We offer flexible schedules and encourage a positive work-life balance. We strive to support numerous opportunities for continued learning and growth to develop and retain our diverse employee workforce.Who you are:You are an experienced project manager, skilled in training, coaching and mentoring individuals and project teams, facilitating their work and ensuring they produce measurable, timely results, all while keeping the people first.You are a clear, concise communicator who is experienced advising and consulting with high-level managers and executives as well as project team members and providing strategic consultation.You are experienced using analytical problem solving methods, program evaluation, process improvement methods, project management methodologies, policy assessment, and performance measurement.You can adapt with ease when things shift, and continue collaborating with others to keep things moving forward.You have highly developed interpersonal skills, listen, empathize, and authentically connect with diverse teams and stakeholders to ensure quality outcomes, all while remaining curious and flexible.You are a leader who is comfortable challenging the status quo, considering differing perspectives and offering solutions-based feedback.You desire to be a part of a strong customer-focused team and work in an environment where you have a flexible work schedule and opportunities for continued growth and development.If that is you, we encourage you to apply to be a part of our team!Some of what you will do:Build and manage the WCSM project office manager and project office ensuring the WCSM project is aligned with the agency’s strategic plan, portfolio, budget, contracts, and schedule.Direct and establish project management strategies, policies, and procedures that mitigate risks, establish best practices, and ensure consistency across the agency.Oversee and manage the project office manager and team. Provide mentoring and coaching to ensure they have the knowledge and skills required to manage the project.Conduct and provide quality reviews of projects managed by WCSM project to ensure quality of project management processes and outcomes.Ensure all WCSM projects and workstreams are managing and documenting project information and knowledge to ensure transparency of project status, risk and decisions.Provide strategic leadership and direction, ensuring the implementation of new business system functionality satisfies critical business requirements and user expectations.Oversee and execute assigned vendor contracts, which include direct vendor management and contract administration.Responsible for the development, communications, and execution of the business readiness and change management strategy and plan.Primary point of contact for receiving and responding to questions and inquiries from internal stakeholders.Primary responsibility for project reporting.And much more.Required:In addition to the qualifications listed below, the incumbent is expected to be an expert in both business and technology division priorities to comprehend and appreciate the unique perspective of subject matter experts to understand how to blend the two in order to form a balanced and integrated project team.At least
seven (7) years
of demonstrated experience with:Mastery of strategic planning and leadership skills and expert skills conveying complex subject matter to Executive Leadership and stakeholders who may have varying degrees of knowledge about technology projects and agency business operations.Expert in effective management of interpersonal relations to build strong, trusting relationships with and amongst the project team, Executive Steering Committees, Executive Sponsors, Executive Leadership and authorizing environment (e.g. OFM, WaTech, Legislature, etc.) and business and labor stakeholders both internal and external.Mastery managing large and diverse projects with multiple subprojects and/or managing large organizations with a focus on strategy and executive leadership skills.Expert level experience with multiple project management methodologies.Professional mastery as a senior level project manager in a highly complex organization applying advanced principles of management including:
Organizational change management.Budget development and management.Contractor management.Negotiations, conflict resolution, consensus building, interpersonal relations.Human resource management principles.Commitment to and champion of diversity, equity and inclusion.
Desired:Hands-on experience leading all aspects of large-scale business-centric technology system implementations that require the incumbent to build a united vision and trust for the direction of the project and to form and deploy "blended" work teams comprised of both technology and business employees.Working directly for or in the field of Information Technology or in an IT support organization, managing and deploying technology and business oriented contracted resources and assigning senior project managers to lead complex work streams.Planning and leading large-scale multi-year high-risk business-system modernization efforts and/or IT system replacement projects.Leading, guiding, and managing complex multi-vendor procurement efforts and high-cost high-risk vendor contracting activities.Have an in-depth understanding of the applied principles and practices of project management, IT system deployment and rollout practices. Managing business/technical requirements and traceability matrixes, data migration and conversion practices. System/Software Development Lifecycle (SDLC) management, system defect tracking, system/user acceptance testing, and implementing "business user" support structures and process in advance of and after system "go live and cutover".Organizing and leading both "organizational" and "operational" change management, enterprise level communication planning, and facilitating complex hybrid work teams. Ability to lead and motivate diverse groups of people toward accomplishing an ultimate goal or objective.Implementing standardized and mature project methodologies and governance structures that need to cross diverse business programs and divisional boundaries who are already managing competing operational workload demands.Extensive experience breaking down projects with very large scope into smaller and logically organized pieces and phases, developing "integrated project schedules" and complex budget management tools, and performing advanced resource planning and forecasting for staff work stream deployment.15 years' of experience executing large-scale business and technology projects and/or projects with similar scope within the Washington State government environment and working in an environment of high project scrutiny and oversight by such entities as OFM, WaTech, Technology Services Board (TSB), legislative, External Quality Assurance, etc.We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the positions functions, skills and qualifications. We are most interested in finding the best candidate for the job. We acknowledge that there are various ways of obtaining experience beyond a formal education setting. If you feel you possess the knowledge, skills, and abilities to perform the duties of this position, we encourage you to apply and provide information on how you meet the qualifications.For a complete list of the duties and responsibilities of the position, please request the full copy of the Position Description by emailing Angela Laramie at
lari235@lni.wa.gov .Things You Need To KnowState employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this
brief video
and learn more about why L&I is an employer of choice.To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules. Remote work from a state outside of WA requires approval. For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.For this position, telework is permitted full time with the requirement to report to the office as needed to meet with project teams and leadership or for other business needs. The assigned duty station for this position is Tumwater, Washington.To receive more information on opportunities at L&I sign up for
GovDelivery
and select L&I job alerts.Application processWe will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.Please include the following documents with your application:A
cover letter
describing specific qualifications.A current
resume
detailing applicable experience and education.A list of at least three professional references with current telephone numbers.Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.Background Check NoticePrior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.Other informationFor positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.Did You Know?Washington is
America's Top State
to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.Veterans PreferenceApplicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s
Jobs@lni.wa.gov
.Diversity, Equity, and Inclusion EmployerL&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.For more InformationIf you have any questions regarding this job posting, program, or the agency, please contact Angela Laramie at
lari235@lni.wa.gov
.
#J-18808-Ljbffr