NPR
Senior Systems Engineer
NPR, Washington, District of Columbia, us, 20022
OVERVIEW
A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility - and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.
Across our organization, we're building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.
INTRO TO POSITION
NPR is seeking a Systems Engineer for its IT Infrastructure team who will contribute to the design, administration, and support of all existing and new server infrastructureRESPONSIBILITIESManage all systems supported by the Infrastructure team by performing enterprise storage management, server builds, patch management, virtual machine management, virus scanning, etc.Recommend and implement changes to the overall systems through following an institutionalized change management processEvaluate cloud strategy and system architecture, along with maintaining all cloud infrastructureAct as an escalation point on critical issues for various internal technology groupsCreate and maintain metrics to measure response time and availability for systemsRespond to critical system issues on a 24x7 basisKeep management up to date about any issues and escalating in a timely mannerDocument processes, procedures, instructions, and training materials for users and IT colleaguesWork closely with the Security Engineers to ensure that systems are secure and in compliance with all policiesAnalyze and document business and IT process workflow, and make recommendations where improvements can be madePursue expansion of knowledge of and skills in current and emerging information technologyThe above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.MINIMUM QUALIFICATIONS
At least 5 years of experience supporting, maintaining, troubleshooting, and administering systems in a Datacenter EnvironmentAt least 2 years of experience for planning, design, development, management, maintenance and support of infrastructure on Cloud (AWS or Azure)Working knowledge of Windows Servers (2016+) is requiredExperience in Microsoft technologies such as Active Directory, IIS, SQL, and DFSExperience with networking technologies such as DHCP, DNS, IP address managementExperience supporting Azure AD, Office 365, and Microsoft toolsExperience configuring and supporting VMWare ESXI or Microsoft Hyper-VExperience configuring and supporting Storage Area NetworksWorking knowledge of Cisco UCS and Fabric InterconnectsBasic knowledge of Citrix load balancing technologiesStrong written and verbal communication skillsAbility to operate in high pressure environment and successfully handle multiple projects at the same timeExperience creating detailed systems documentation and flow chartsExperience working in a team-oriented, collaborative environmentAbility to participate in an on-call rotation.Ability to participate in a 2 week onsite rotation every few months.PREFERRED QUALIFICATIONSKnowledge of 2 Factor Authentication Application preferably OktaKnowledge of Microsoft System Center Suite, including SCCM, SCOM, etcKnowledge of LinuxKnowledge of Configuration Management Tools like Puppet, Chef, or AnsibleKnowledge of Scripting with Python, Powershell, and JavascriptKnowledge of Enterprise Storage Systems (Preferably Dell Unity and Cloud storage)Knowledge of Enterprise Backup and Recovery Tools like Commvault, Cloud backupKnowledge of Citrix Virtual Desktop InfrastructureRelevant industry certifications related to VMWare, Microsoft, and AWSWORK LOCATIONHybrid Permitted: This is a hybrid permitted role. Some aspects of this role include duties that are better performed at an NPR facility. The employee will be required to be onsite at the
Washington, DC
office at least 10 days a year. The employee must also reside in an NPR supported location based on the number of onsite days they choose.JOB TYPEThis is a full time, exempt position.COMPENSATION
Salary Range: The U.S. based anticipated salary range for this opportunity is $125,000 - 138,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR's benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees.
Does this sound like you? If so, we want to hear from you.
#LI-Hybrid
The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
NPR Pay Range
$125,000-$138,000 USD
NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal - to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.
If you are a person with a disability needing assistance with the application process, please reach out to employeerelations@npr.org.
You may read NPR's privacy policy to learn about how NPR may handle information you submit with any application.
Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.
A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility - and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.
Across our organization, we're building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.
INTRO TO POSITION
NPR is seeking a Systems Engineer for its IT Infrastructure team who will contribute to the design, administration, and support of all existing and new server infrastructureRESPONSIBILITIESManage all systems supported by the Infrastructure team by performing enterprise storage management, server builds, patch management, virtual machine management, virus scanning, etc.Recommend and implement changes to the overall systems through following an institutionalized change management processEvaluate cloud strategy and system architecture, along with maintaining all cloud infrastructureAct as an escalation point on critical issues for various internal technology groupsCreate and maintain metrics to measure response time and availability for systemsRespond to critical system issues on a 24x7 basisKeep management up to date about any issues and escalating in a timely mannerDocument processes, procedures, instructions, and training materials for users and IT colleaguesWork closely with the Security Engineers to ensure that systems are secure and in compliance with all policiesAnalyze and document business and IT process workflow, and make recommendations where improvements can be madePursue expansion of knowledge of and skills in current and emerging information technologyThe above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.MINIMUM QUALIFICATIONS
At least 5 years of experience supporting, maintaining, troubleshooting, and administering systems in a Datacenter EnvironmentAt least 2 years of experience for planning, design, development, management, maintenance and support of infrastructure on Cloud (AWS or Azure)Working knowledge of Windows Servers (2016+) is requiredExperience in Microsoft technologies such as Active Directory, IIS, SQL, and DFSExperience with networking technologies such as DHCP, DNS, IP address managementExperience supporting Azure AD, Office 365, and Microsoft toolsExperience configuring and supporting VMWare ESXI or Microsoft Hyper-VExperience configuring and supporting Storage Area NetworksWorking knowledge of Cisco UCS and Fabric InterconnectsBasic knowledge of Citrix load balancing technologiesStrong written and verbal communication skillsAbility to operate in high pressure environment and successfully handle multiple projects at the same timeExperience creating detailed systems documentation and flow chartsExperience working in a team-oriented, collaborative environmentAbility to participate in an on-call rotation.Ability to participate in a 2 week onsite rotation every few months.PREFERRED QUALIFICATIONSKnowledge of 2 Factor Authentication Application preferably OktaKnowledge of Microsoft System Center Suite, including SCCM, SCOM, etcKnowledge of LinuxKnowledge of Configuration Management Tools like Puppet, Chef, or AnsibleKnowledge of Scripting with Python, Powershell, and JavascriptKnowledge of Enterprise Storage Systems (Preferably Dell Unity and Cloud storage)Knowledge of Enterprise Backup and Recovery Tools like Commvault, Cloud backupKnowledge of Citrix Virtual Desktop InfrastructureRelevant industry certifications related to VMWare, Microsoft, and AWSWORK LOCATIONHybrid Permitted: This is a hybrid permitted role. Some aspects of this role include duties that are better performed at an NPR facility. The employee will be required to be onsite at the
Washington, DC
office at least 10 days a year. The employee must also reside in an NPR supported location based on the number of onsite days they choose.JOB TYPEThis is a full time, exempt position.COMPENSATION
Salary Range: The U.S. based anticipated salary range for this opportunity is $125,000 - 138,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR's benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees.
Does this sound like you? If so, we want to hear from you.
#LI-Hybrid
The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
NPR Pay Range
$125,000-$138,000 USD
NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal - to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.
If you are a person with a disability needing assistance with the application process, please reach out to employeerelations@npr.org.
You may read NPR's privacy policy to learn about how NPR may handle information you submit with any application.
Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.