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State of Illinois

OFFICE ASSISTANT

State of Illinois, Springfield, Illinois, us, 62777


Agency: Department of Public HealthOffice: Health Promotion

Division: Community Health & Prevention

Title: Office Assistant, Opt 2

Posting ID: 37-25-0041 /41029

Posted: 8/30/2024-9/16/2024Salary: Anticipated Starting Salary $3,658 a month; Full Range $3,658 - $4,695 a monthJob Type: SalariedCounty: SangamonNumber of Vacancies: 1Plan/BU: RC014

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 37-25-0041 /41029

Position Overview

This position provides clerical support for a fast paced, high volume, critical program with 6-day operations Monday-Saturday, including select holidays. Under general direction, this position performs general office functions including review of incoming forms, reports, letters and other communications and processes all information including data entry into newborn screening databases, general letters and reports. Duties include provides assistance in preparation and maintenance of newborn screening data and reports in cooperation with consultants and health care professionals, reviews incoming mail, confers with health professionals and the general public by telephone to provide general assistance and information concerning newborn screening and triage requests as needed, assists with maintenance of directories and contact lists, prepares travel vouchers, requests for goods and services forms and other forms as needed.

Essential Functions

1. Serves as clerk in the Newborn Screening Program.

2. Maintains registries of information for infants at risk for or diagnosed with disorders identified through newborn screening.

3. Review incoming mail.4. Assists with maintenance of designated provider referral contact lists for all disorders, staff contact lists for various purposes (e.g emergency contact, office directory, etc) and other directory updates, as needed.

5. Prepares, keyboards travel vouchers, requests for goods and services forms and other necessary forms and letters.

6. Answers telephone inquiries and directs incoming calls to the appropriate staff.

7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge, skill and mental development equivalent to completion of high school and one year of related office experience.Requires the ability to keyboard accurately at 35 words per minute.

About the Agency

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)Competitive Group Insurance benefits including health, life, dental and vision plans.Pension plan through the State Employees Retirement SystemDeferred Compensation Program – voluntary supplemental retirement planOptional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)10-25 days of paid vacation time annually (10 days for first year of state employment)12 paid sick days annually which carryover year to year3 paid personal business days per calendar year (pro-rated dependent on start date)13-14 paid holidays per year12 weeks of paid parental leaveEmployee Assistance Program and/or mental health resources

These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Work Hours: Monday - Friday 8:30am - 5:00pmWork Location: 535 W Jefferson St Springfield, IL 62702-5076Agency Contact: DPH.HRRecruiter@illinois.gov

Posting Group: Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

donotreply@SIL-P1.ns2cloud.com

systems@SIL-P1.ns2cloud.com