TrueNorth Companies
Account Manager - Risk Management
TrueNorth Companies, Cedar Rapids, Iowa, United States, 52404
TrueNorth Companies is seeking a dynamic and knowledgeable
Account Manager
to join our
Risk Management
team in our
Cedar Rapids, IA
office!
About TrueNorth Companies:
Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!
What TrueNorth Offers:
TrueNorth offers a lineup of excellent benefits to all full-time employees, including:
Annual BonusMedical, Dental, Vision401k with Company ContributionsResponsible Time Off (PTO)11 Paid HolidaysCompany-paid Life and Disability CoveragePaid Volunteer Time OffDonation Match ProgramTuition ReimbursementEmployee Assistance Program (EAP)Wellness Program with Financial Incentives/DiscountsHybrid Work ScheduleAccount Manager
The Account Manager is pivotal in ensuring smooth operations and maintaining strong relationships within the Risk Management accounts. With a focus on providing quality service to clients, insurance companies, and producers, this position requires expertise in commercial lines coverage, adeptness in handling complex accounts, and the ability to excel in a dynamic environment. The ideal candidate possesses a robust understanding of commercial insurance and excels in customer service. Adaptability, problem-solving skills, and autonomy are crucial. This opportunity is ideal for ambitious individuals passionate about advancing in their career in risk management in the insurance sector.
Essential Job Functions:
Accurately manage client accounts and ensure all deadlines are metAssist producer in marketing and placing new business and/or renewal business while maintaining process per workflowsSeek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clientsAnswer questions from producer and the service teams regarding accountsCommunicate with the clients and answer questions regarding provided policies and/or servicesBuild and maintain strong, long-lasting relationships with clients and carriers, both internal and externalTravel or visit insurance companies and/or clients, when necessaryContinuously seek to identify opportunities & solutions that allow for a more effective and efficient delivery of a top-quality client experienceServe as a subject matter expert for niche specializationCoordinate & direct firm resources - Claims, Legal, Safety, Marketing, Technology, etc.Manage book of business with pro-active client service approachRound out coverage for accounts in collaboration with the service team or independently, as assignedPerform other duties as assignedCredentials:
High School diploma or GED required, two or four-year degree preferred3+ years of demonstrated insurance experience managing commercial accounts either at a carrier or agency is requiredP&C Insurance license requiredExperience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functionsUnderstand the different processes/forms associated with the varying coverages and insurersExperience working with EPIC Agency Management Software preferredSkills:
Strong organizational and time management skillsAbility to prioritize workloadExtremely accurate and detail-orientedStrong and professional verbal and written communication skillsStrong problem-solving skillsUnderstand and maintain fiduciary responsibility for company, client, and producerAbility to work independentlyStrategic thinkingRelationship managementStrong work ethic
Why TrueNorth?
We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.
TrueNorth is honored to be recognized by Inc 5000's as a Fastest Growing Company!
Click here to view a video about TrueNorth's Core Values & what they mean to us.
TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.
Apply today!
Account Manager
to join our
Risk Management
team in our
Cedar Rapids, IA
office!
About TrueNorth Companies:
Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!
What TrueNorth Offers:
TrueNorth offers a lineup of excellent benefits to all full-time employees, including:
Annual BonusMedical, Dental, Vision401k with Company ContributionsResponsible Time Off (PTO)11 Paid HolidaysCompany-paid Life and Disability CoveragePaid Volunteer Time OffDonation Match ProgramTuition ReimbursementEmployee Assistance Program (EAP)Wellness Program with Financial Incentives/DiscountsHybrid Work ScheduleAccount Manager
The Account Manager is pivotal in ensuring smooth operations and maintaining strong relationships within the Risk Management accounts. With a focus on providing quality service to clients, insurance companies, and producers, this position requires expertise in commercial lines coverage, adeptness in handling complex accounts, and the ability to excel in a dynamic environment. The ideal candidate possesses a robust understanding of commercial insurance and excels in customer service. Adaptability, problem-solving skills, and autonomy are crucial. This opportunity is ideal for ambitious individuals passionate about advancing in their career in risk management in the insurance sector.
Essential Job Functions:
Accurately manage client accounts and ensure all deadlines are metAssist producer in marketing and placing new business and/or renewal business while maintaining process per workflowsSeek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clientsAnswer questions from producer and the service teams regarding accountsCommunicate with the clients and answer questions regarding provided policies and/or servicesBuild and maintain strong, long-lasting relationships with clients and carriers, both internal and externalTravel or visit insurance companies and/or clients, when necessaryContinuously seek to identify opportunities & solutions that allow for a more effective and efficient delivery of a top-quality client experienceServe as a subject matter expert for niche specializationCoordinate & direct firm resources - Claims, Legal, Safety, Marketing, Technology, etc.Manage book of business with pro-active client service approachRound out coverage for accounts in collaboration with the service team or independently, as assignedPerform other duties as assignedCredentials:
High School diploma or GED required, two or four-year degree preferred3+ years of demonstrated insurance experience managing commercial accounts either at a carrier or agency is requiredP&C Insurance license requiredExperience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functionsUnderstand the different processes/forms associated with the varying coverages and insurersExperience working with EPIC Agency Management Software preferredSkills:
Strong organizational and time management skillsAbility to prioritize workloadExtremely accurate and detail-orientedStrong and professional verbal and written communication skillsStrong problem-solving skillsUnderstand and maintain fiduciary responsibility for company, client, and producerAbility to work independentlyStrategic thinkingRelationship managementStrong work ethic
Why TrueNorth?
We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.
TrueNorth is honored to be recognized by Inc 5000's as a Fastest Growing Company!
Click here to view a video about TrueNorth's Core Values & what they mean to us.
TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.
Apply today!