Oregon State University
Information Technology Consultant
Oregon State University, Corvallis, Oregon, United States, 97333
Special Instructions
Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation (i.e., posting specific question responses, transcripts, etc.).
Your profile MUST clearly show how you meet the minimum/required qualifications for the position.
Resumes are NOT accepted at the application stage for this position.Cover letters are optional for this position and will not be used for evaluating your qualifications.Equivalent required experience is based on full-time equivalent (40 hours per week).PLEASE NOTE:
If you have volunteer experience relevant to this position, please include it in the Employment History section and note length of time, average number of hours per week, and major duties.Typically, the starting salary is at the lower end of the salary range.For additional information, please contact:
Chris White at chris.white@oregonstate.edu at 541-737-8178.OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience, including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate.Position Information
This recruitment will be used to fill one full-time Information Technology Consultant position for the Division of Student Affairs at Oregon State University (OSU).The Information Technology Consultant (ITC) has responsibility for direct consultative support and training to students, staff, and faculty on information technology-based systems primarily in the areas of applications, software, multimedia, database resources, workstation & server support, and network support, including a moderate degree of hardware consultation and support.This position provides Information Technology services to the multiple departments under the Division of Student Affairs.Data Statement: OSU has a commitment to deliver data as a strategic working asset and to enable data informed decision making across OSU. IT leaders and staff will lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines.DEI Statement: OSU has a deep commitment to and belief in the strength and value of diversity, equity, and inclusion (DEI) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the OSU community, the person in this position is expected to foster and promote the values of DEI and demonstrate a commitment to inclusive excellence in their work.Key Responsibilities
60% User Support30% Server, Systems & Applications10% TrainingWhat We Require
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study and at least one year of related work experience.What You Will Need
Demonstrable commitment to promoting and enhancing diversity and creating inclusive working environments.This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.What We Would Like You to Have
BS degree in computer science, information systems, or related fields; or similar certified coursework in applicable fields of study and at least two years of related work experience.Experience providing telephone, remote, and on-site computer support.In-depth experience with Windows workstation and server versions.Experience with Linux operating systems.Experience supporting point of sale systems.In-depth knowledge of operating systems and hardware for problem identification and analysis.Interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions.Ability to maintain documentation, inventory, and technical references.Administer computer and system security practices.Analyze system performance issues and work to resolve problems.Working Conditions / Work Schedule
This position works with a small and diverse team and may be called upon to assist with aspects of the work which support the team and produce a positive impact, but which may not be specifically referenced in the outlined duties. Standard work hours are 8am to 5pm, Monday to Friday. Ability and willingness to work flexible hours on occasion as needed is required; this includes server maintenance scheduled after regular business hours and troubleshooting critical business systems.This position will support users and systems in 40+ buildings around campus making driving an essential function.This position is deemed essential and the incumbent may be expected to report to work during inclement weather, emergency, and other University work curtailments or closures. The incumbent is expected to check in with their direct supervisor or unit leadership daily during University delays or closures to determine if they are required to report to work.Documents Needed to Apply
Required DocumentsCover LetterVETERANS ONLY: Must provide proof of Veteran Status (DO NOT upload any unrelated documentation - information uploaded to this field will be removed once reviewed)Notice of Availability
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Oregon State University publishes an Annual Security and Fire Safety Report covering each university campus location. The report includes important information about safety protocols, a wide range of current security policies, fire safety practices, helpful university and local resources, and crime prevention programs, as well as crime and fire statistics for the previous three calendar years. A paper copy of the report can be requested for no charge by emailing Clery.Compliance@oregonstate.edu.
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Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation (i.e., posting specific question responses, transcripts, etc.).
Your profile MUST clearly show how you meet the minimum/required qualifications for the position.
Resumes are NOT accepted at the application stage for this position.Cover letters are optional for this position and will not be used for evaluating your qualifications.Equivalent required experience is based on full-time equivalent (40 hours per week).PLEASE NOTE:
If you have volunteer experience relevant to this position, please include it in the Employment History section and note length of time, average number of hours per week, and major duties.Typically, the starting salary is at the lower end of the salary range.For additional information, please contact:
Chris White at chris.white@oregonstate.edu at 541-737-8178.OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience, including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate.Position Information
This recruitment will be used to fill one full-time Information Technology Consultant position for the Division of Student Affairs at Oregon State University (OSU).The Information Technology Consultant (ITC) has responsibility for direct consultative support and training to students, staff, and faculty on information technology-based systems primarily in the areas of applications, software, multimedia, database resources, workstation & server support, and network support, including a moderate degree of hardware consultation and support.This position provides Information Technology services to the multiple departments under the Division of Student Affairs.Data Statement: OSU has a commitment to deliver data as a strategic working asset and to enable data informed decision making across OSU. IT leaders and staff will lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines.DEI Statement: OSU has a deep commitment to and belief in the strength and value of diversity, equity, and inclusion (DEI) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the OSU community, the person in this position is expected to foster and promote the values of DEI and demonstrate a commitment to inclusive excellence in their work.Key Responsibilities
60% User Support30% Server, Systems & Applications10% TrainingWhat We Require
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study and at least one year of related work experience.What You Will Need
Demonstrable commitment to promoting and enhancing diversity and creating inclusive working environments.This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.What We Would Like You to Have
BS degree in computer science, information systems, or related fields; or similar certified coursework in applicable fields of study and at least two years of related work experience.Experience providing telephone, remote, and on-site computer support.In-depth experience with Windows workstation and server versions.Experience with Linux operating systems.Experience supporting point of sale systems.In-depth knowledge of operating systems and hardware for problem identification and analysis.Interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions.Ability to maintain documentation, inventory, and technical references.Administer computer and system security practices.Analyze system performance issues and work to resolve problems.Working Conditions / Work Schedule
This position works with a small and diverse team and may be called upon to assist with aspects of the work which support the team and produce a positive impact, but which may not be specifically referenced in the outlined duties. Standard work hours are 8am to 5pm, Monday to Friday. Ability and willingness to work flexible hours on occasion as needed is required; this includes server maintenance scheduled after regular business hours and troubleshooting critical business systems.This position will support users and systems in 40+ buildings around campus making driving an essential function.This position is deemed essential and the incumbent may be expected to report to work during inclement weather, emergency, and other University work curtailments or closures. The incumbent is expected to check in with their direct supervisor or unit leadership daily during University delays or closures to determine if they are required to report to work.Documents Needed to Apply
Required DocumentsCover LetterVETERANS ONLY: Must provide proof of Veteran Status (DO NOT upload any unrelated documentation - information uploaded to this field will be removed once reviewed)Notice of Availability
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Oregon State University publishes an Annual Security and Fire Safety Report covering each university campus location. The report includes important information about safety protocols, a wide range of current security policies, fire safety practices, helpful university and local resources, and crime prevention programs, as well as crime and fire statistics for the previous three calendar years. A paper copy of the report can be requested for no charge by emailing Clery.Compliance@oregonstate.edu.
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