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University of Utah

Admissions Counselor

University of Utah, Salt Lake City, Utah, United States, 84193


Monday through Friday, occasional nights and weekends as needed to support recruiting events.

This job is considered ‘essential,’ requiring the employee to work on campus, in person.Job Summary

The David Eccles School of Business is seeking a dynamic and energetic Admissions & Recruiting Coordinator to support and enhance our Specialized Master’s Programs, including:Master of AccountingMaster of Business CreationMaster of Healthcare AdministrationMaster of Real Estate DevelopmentMaster of Science in Business AnalyticsMaster of Science in Cybersecurity ManagementMaster of Science in FinanceMaster of Science in Information SystemsIn this role, you will drive recruitment efforts, manage admissions processes, and provide administrative support. You will cultivate relationships with prospective students, organize events, and ensure a seamless application experience. The ideal candidate will demonstrate exceptional communication and project management skills, a commitment to high-quality service, and strong organizational abilities. A passion for excellence and relationship-building are crucial for success in this role.Responsibilities

Prospective Student Outreach:

Engage with prospective students (domestic and global) through various communication channels (phone, Zoom, in-person, email) to build relationships and generate interest in the programs.Lead Management:

Gather, track, and manage leads from events and outreach efforts using Salesforce. Maintain and update lead lists to drive application submissions.One-on-One Engagement:

Conduct personalized meetings with prospective students to discuss their educational goals, review application materials, and provide tailored guidance.Application Follow-Up:

Contact prospective students who have started applications to encourage completion and offer ongoing support throughout the application process.Event Coordination:

Plan, organize, and participate in events such as graduate fairs, information sessions, on-campus Preview Days, and webinars. Handle all logistical aspects, including venue booking, catering, and follow-up.Innovative Event Development:

Create and introduce new event concepts to increase program visibility and attract prospective students.Partnership Development:

Collaborate with other higher education institutions and employer partners to organize and host informational events and expand recruiting opportunities.Admissions Responsibilities

Application Coordination & Review:

Oversee the entire application process, ensuring the accuracy and completeness of all submitted materials. Collaborate with the team to evaluate applications, participate in the Admissions Committee, and identify qualified candidates.Personalized Counseling:

Provide one-on-one guidance to prospective students, helping them navigate the admissions process and understand program details.Onboarding Support:

Work closely with the Student Affairs team to facilitate a smooth onboarding process for new students.Graduate Admissions Collaboration:

Work with the Office of Graduate Admissions to resolve application issues, assist with international student visas, and ensure a seamless admissions process.Scholarship Management:

Identify and award scholarships to eligible candidates, ensuring a fair and transparent selection process.Data Integrity:

Maintain accurate records in Salesforce, perform regular data clean-up, and ensure data accuracy for historical reference.Team Support:

Provide additional support as needed to support the admissions and onboarding processes.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead, Lifting – up to 25 pounds.Minimum Qualifications

Requires a bachelor’s degree and 2-4 years’ related experience, or equivalency (one year of education can be substituted for two years of related work experience).Preferences

Education and Experience:

Bachelor’s degree with 1-2 years of experience in sales, customer service, or similar roles requiring strong relationship-building skills in a fast-paced environment.Communication Skills:

Exceptional written and verbal communication abilities, with a proven track record of delivering compelling presentations and engaging effectively across various channels.Work Ethic and Time Management:

Strong competitive drive and work ethic, with excellent time management skills to handle multiple tasks effectively in a fast-paced environment.Attention to Detail:

Ability to maintain high accuracy, ensuring data integrity and meticulous documentation.Independent Decision-Making:

Proven ability to work autonomously and make sound decisions. A history of successful problem-solving and innovative resource management is essential.Organizational Skills:

Demonstrated organizational abilities with a history of effective workload prioritization and understanding of complex processes and policies.Technical Proficiency:

Proficiency in Microsoft (Excel, Word, PowerPoint) and experience with CRM systems is preferred.Additional Information

This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.

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