LHH Recruitment Solutions
Customer Service/Account Management
LHH Recruitment Solutions, Aurora, Illinois, United States, 60505
We're seeking a customer-oriented Customer Service Representative to join our clients food manufacturing team. You'll be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.
Responsibilities:
Customer Support:
Handle customer inquiries and complaints promptly and professionally. Provide accurate information regarding product specifications, pricing, and availability.
Order Management:
Process customer orders and manage order fulfillment. Coordinate with production and shipping departments to ensure timely delivery.
Issue Resolution:
Resolve customer issues and disputes in a timely manner.
Data Management:
Maintain customer records and data in our CRM system.
Process Improvement:
Contribute to continuous improvement of customer service processes.
Qualifications:
High school diploma or equivalent.
Previous experience in customer service or food manufacturing preferred.
Strong communication and problem-solving skills.
Ability to multitask and prioritize tasks effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent customer service skills.
Knowledge of food safety and quality standards is a plus.
Pay Details:
$45,000.00 to $50,000.00 per year
Search managed by:
Ryan Tegtmeier
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance
Responsibilities:
Customer Support:
Handle customer inquiries and complaints promptly and professionally. Provide accurate information regarding product specifications, pricing, and availability.
Order Management:
Process customer orders and manage order fulfillment. Coordinate with production and shipping departments to ensure timely delivery.
Issue Resolution:
Resolve customer issues and disputes in a timely manner.
Data Management:
Maintain customer records and data in our CRM system.
Process Improvement:
Contribute to continuous improvement of customer service processes.
Qualifications:
High school diploma or equivalent.
Previous experience in customer service or food manufacturing preferred.
Strong communication and problem-solving skills.
Ability to multitask and prioritize tasks effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent customer service skills.
Knowledge of food safety and quality standards is a plus.
Pay Details:
$45,000.00 to $50,000.00 per year
Search managed by:
Ryan Tegtmeier
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance