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The Staffing Resource Group Inc

IT Help Desk Technician

The Staffing Resource Group Inc, Sparks, Nevada, United States, 89494


IT Help Desk Technician

Title:

IT Help Desk TechnicianIndustry:

Food/ BeverageLocation:

Sparks, NV (Onsite)Schedule:

Monday- Friday 8am-5pm (Flexible Schedule)Pay Rate:

$26-28/hr. depending on experienceEmployment Type : Direct Hire with Benefits

Client Summary:

Our client creates with care and innovates with purpose. They produce clean, authentic, and versatile beverage solutions that make every sip so much better, all with a determined pursuit of sustainably sourced, quality ingredients. Each bottle filled comes with a commitment to natural ingredients, extraordinary taste, high standards of service, and trade ingenuity.

Job Summary:

As the IT Help Desk Technician , you will provide 1 st level technical support for determining, resolving, or escalating technical problems. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Engaging with employees throughout the company, you will immediately impact the efficiency of our operations and overall growth.

Key Responsibilities:

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation performance.Monitor helpdesk system as level-one support and respond quickly as needed.Build computers; Laptops, desktopsMaintain computer systems and act as support if any system goes downScanners and copiers basic knowledgeInstall, configure, and upgrade PC softwareOther essential or non-essential duties may be assignedQualifications:

High school diploma or equivalent required; Associate s or Bachelor s degree in Information Technology, Computer Science, or a related field preferred.Two years of experience in ITDeep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring toolsAbility to deploy, configure and support operating systems on desktop, laptop, and mobileAbility to maintain the confidentiality of company informationExcellent written and verbal communication skills, ability to communicate with and lead technical and non-technical people at all levels of an organization, in various functions in stressful situationsThe Sweet Stuff:

A fun, dynamic working environment with a growing, energetic, and passionate teamA diverse and inclusive environment where everyone is welcomeBreakrooms stocked with our delicious productsManagement that uplifts and nurtures talent & provides continuing educationPromotion of health and wellnessCompany-sponsored fun events

SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent. For more exciting opportunities please visit our website at www.srg-us.com

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