Forsyth County, NC
Office Assistant (Child Support Services)
Forsyth County, NC, Winston Salem, North Carolina, United States, 27104
Salary :
$33,657.84 - $38,706.52 Annually
Location :
Winston-Salem, NC
Job Type:
Full Time
Job Number:
07802
Department:
Social Services
Division:
Child Support
Opening Date:
09/12/2024
Closing Date:
9/25/2024 11:59 PM Eastern
General Statement of Duties
Forsyth County Department of Social Services is seeking a highly motivated self-starter to join the Office Assistant Unit within our Child Support Services program. The desired candidate for this position must demonstrate professionalism, the ability to multi-task, be people-oriented, and work effectively in a fast-paced environment.Distinguishing Features
The desired candidate for this position must demonstrate professionalism, the ability to multi-task, be people-oriented, and work effectively in a fast-paced environment.
Strong verbal and written communication skills are important for interacting with the public and documenting customer interactions.
Excellent organizational and computer skills are a must, with attention to detail and accuracy.
In addition, the desired candidate must possess excellent telephone demeanor as answering incoming telephone calls, using a computer and headset, and quickly assessing customers' needs are important functions of this position.
Minimum Education and Experience
Graduation from high school or GED and at least one year of office/clerical experience. A higher education level may be considered as a substitution for all or part of the experience.
Valid Driver's license is required. Must be able to travel to and from the courthouse.Essential Duties and Responsibilities
Additional duties include maintaining digital filing systems, receiving and scanning incoming mail, preparing outgoing mail for distribution, responding to customer inquiries, greeting customers, and providing clerical support to the functional unit staff.
The person in this position will be cross trained to learn the duties of other clerical support staff within the Child Support program.
Proficient typing and data entry skills are a must.
Click to view information.
Click to view information.
These links do not apply to positions that are Part Time, no benefits.
01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
Yes I understand and agreeNo I do not agree
02
Please select your highest level of completed education.
Some high schoolHigh school diploma or GEDSome college, trainings, certificationsCompletion of a vocational programAssociate's degreeBachelor's degreeMaster's degree or higher
03
Do you have a valid driver's license?
YesNo
04
How many years of mail processing and/or filing experience do you have?
0 years1 year but less than 2 years2 years but less than 3 years3 years but less than 4 years4 years or more
05
How many years of experience do you have with face-to-face contact with the public?
None1-2 years3 years to less than 66 years or more
06
How many years of data entry experience do you have?
Less than 3 years3 years to less than 66 years or more
07
How many years of experience do you have working in a call center environment?
No experience1 - 3 years4 - 6 yearsMore than 6 years
Required Question
$33,657.84 - $38,706.52 Annually
Location :
Winston-Salem, NC
Job Type:
Full Time
Job Number:
07802
Department:
Social Services
Division:
Child Support
Opening Date:
09/12/2024
Closing Date:
9/25/2024 11:59 PM Eastern
General Statement of Duties
Forsyth County Department of Social Services is seeking a highly motivated self-starter to join the Office Assistant Unit within our Child Support Services program. The desired candidate for this position must demonstrate professionalism, the ability to multi-task, be people-oriented, and work effectively in a fast-paced environment.Distinguishing Features
The desired candidate for this position must demonstrate professionalism, the ability to multi-task, be people-oriented, and work effectively in a fast-paced environment.
Strong verbal and written communication skills are important for interacting with the public and documenting customer interactions.
Excellent organizational and computer skills are a must, with attention to detail and accuracy.
In addition, the desired candidate must possess excellent telephone demeanor as answering incoming telephone calls, using a computer and headset, and quickly assessing customers' needs are important functions of this position.
Minimum Education and Experience
Graduation from high school or GED and at least one year of office/clerical experience. A higher education level may be considered as a substitution for all or part of the experience.
Valid Driver's license is required. Must be able to travel to and from the courthouse.Essential Duties and Responsibilities
Additional duties include maintaining digital filing systems, receiving and scanning incoming mail, preparing outgoing mail for distribution, responding to customer inquiries, greeting customers, and providing clerical support to the functional unit staff.
The person in this position will be cross trained to learn the duties of other clerical support staff within the Child Support program.
Proficient typing and data entry skills are a must.
Click to view information.
Click to view information.
These links do not apply to positions that are Part Time, no benefits.
01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
Yes I understand and agreeNo I do not agree
02
Please select your highest level of completed education.
Some high schoolHigh school diploma or GEDSome college, trainings, certificationsCompletion of a vocational programAssociate's degreeBachelor's degreeMaster's degree or higher
03
Do you have a valid driver's license?
YesNo
04
How many years of mail processing and/or filing experience do you have?
0 years1 year but less than 2 years2 years but less than 3 years3 years but less than 4 years4 years or more
05
How many years of experience do you have with face-to-face contact with the public?
None1-2 years3 years to less than 66 years or more
06
How many years of data entry experience do you have?
Less than 3 years3 years to less than 66 years or more
07
How many years of experience do you have working in a call center environment?
No experience1 - 3 years4 - 6 yearsMore than 6 years
Required Question