Milliman
Information Technology Support Fall Intern (CMH Health)
Milliman, Brookfield, Wisconsin, United States, 53045
Who We Are
Independent for 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
The IT Support department provides all aspects of support to local and remote users. We also control all local infrastructure and building conferencing and security systems. We are looking to add one, part-time, fall intern to our team. As part of this team, you will have very diverse duties and responsibilities.
Our IT Support Internship Provides You
Challenging IT projects with practical on the job experienceIT audit processing experienceExperience working with Milliman IT professionalsAttendance at professional staff meetings and department meetingsOn-the-job mentorship from experienced IT professionalCompetitive payProspect of securing a full-time position with MillimanJob Responsibilities
Provides Helpdesk support for comprehensive end-user systems. End-user systems include but is not limited to hardware, software, networking, and telecommunications. Support includes research, troubleshooting, testing, analyzing, and communicating clearly and kindly to the end-userPrioritize tickets based on urgency and/or priority with the information givenCompletes thorough research and exhausts all possible resources when investigating an issuePhysically installs and configures new hardware, software, and systemsResponsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbsProvide orientation and guidance to users on how to operate new software and computer equipmentAbility to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces. Must be able to climb stairs, balance, stoop, kneel, crouch, or crawlCreates, updates, and reviews documentation. Responsible for contributing to IT knowledge basePerform work on-site in the Milliman Milwaukee office located in Brookfield, WisconsinMinimum requirements
Knowledge in Windows Operating SystemsMicrosoft Windows 10/11 and Office 365 SuiteHands-on hardware (desktop, laptop, printer, conferencing equipment, mobile devices) troubleshootingUpdating software and windowsBasic TCP/IP networkingPhysical ability to walk around, climb stairs, push carts, reach up and down, kneel, crawl, and lift heavy items (up to 30 pounds maximum)Candidate must currently be pursuing a bachelor's or master's degreeCompetencies and Behaviors that Support Success in this Role
Self-management Capabilities - Takes initiative to do what needs to be done with little to no guidance; Continuously works on improving own knowledge, skills, and attitudes; Exhibits a high sense of worth for self, others, and the organization; displays a positive, optimistic attitude towards challenges and problemsProblem Solving Expertise - Clearly isolates and defines problems, taking steps to resolve them before they become larger and more critical; Asks others for their opinions, suggestions, and ideas; Maintains a proper sense of balance of the perspectives and agendas of othersPlanning Skills - Uses time effectively - works at a high level of energy on high priority items; Monitors important details rather than trivial ones; Plan weekly and daily actions; and thinks systematically - considers overall system and how to improve itInfluencing Capabilities - Communicates clearly both orally and in writing; Pleasant and willing to provide end-user support; establishes and maintains continuous, positive, cooperative communication with functions, organizational units, and customers; Informs team members about new knowledge, methods, technologies, and other developmentsThe Team
Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issues-from assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care. Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted, comprehensive set of cost guidelines in the industry.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
Location and Schedule:
Candidates must be able to work in the Brookfield, Wisconsin office. This is a part-time fall internship, which allows up to 22.5 hours per week. This position is from September through the end of December with the opportunity to extend based on performance.
#LI-CS1
Benefits :
When an intern, temporary, or seasonal employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan with matching program and profit-sharing contributionEmployee Assistance Program (EAP)Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason. Interns, Temporary, and Seasonal Employees will earn PTO each pay period, with an accrual rate of 1 hour for every 30 hours worked
The expected application deadline for this job is December 23, 2024.
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Independent for 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
The IT Support department provides all aspects of support to local and remote users. We also control all local infrastructure and building conferencing and security systems. We are looking to add one, part-time, fall intern to our team. As part of this team, you will have very diverse duties and responsibilities.
Our IT Support Internship Provides You
Challenging IT projects with practical on the job experienceIT audit processing experienceExperience working with Milliman IT professionalsAttendance at professional staff meetings and department meetingsOn-the-job mentorship from experienced IT professionalCompetitive payProspect of securing a full-time position with MillimanJob Responsibilities
Provides Helpdesk support for comprehensive end-user systems. End-user systems include but is not limited to hardware, software, networking, and telecommunications. Support includes research, troubleshooting, testing, analyzing, and communicating clearly and kindly to the end-userPrioritize tickets based on urgency and/or priority with the information givenCompletes thorough research and exhausts all possible resources when investigating an issuePhysically installs and configures new hardware, software, and systemsResponsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbsProvide orientation and guidance to users on how to operate new software and computer equipmentAbility to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces. Must be able to climb stairs, balance, stoop, kneel, crouch, or crawlCreates, updates, and reviews documentation. Responsible for contributing to IT knowledge basePerform work on-site in the Milliman Milwaukee office located in Brookfield, WisconsinMinimum requirements
Knowledge in Windows Operating SystemsMicrosoft Windows 10/11 and Office 365 SuiteHands-on hardware (desktop, laptop, printer, conferencing equipment, mobile devices) troubleshootingUpdating software and windowsBasic TCP/IP networkingPhysical ability to walk around, climb stairs, push carts, reach up and down, kneel, crawl, and lift heavy items (up to 30 pounds maximum)Candidate must currently be pursuing a bachelor's or master's degreeCompetencies and Behaviors that Support Success in this Role
Self-management Capabilities - Takes initiative to do what needs to be done with little to no guidance; Continuously works on improving own knowledge, skills, and attitudes; Exhibits a high sense of worth for self, others, and the organization; displays a positive, optimistic attitude towards challenges and problemsProblem Solving Expertise - Clearly isolates and defines problems, taking steps to resolve them before they become larger and more critical; Asks others for their opinions, suggestions, and ideas; Maintains a proper sense of balance of the perspectives and agendas of othersPlanning Skills - Uses time effectively - works at a high level of energy on high priority items; Monitors important details rather than trivial ones; Plan weekly and daily actions; and thinks systematically - considers overall system and how to improve itInfluencing Capabilities - Communicates clearly both orally and in writing; Pleasant and willing to provide end-user support; establishes and maintains continuous, positive, cooperative communication with functions, organizational units, and customers; Informs team members about new knowledge, methods, technologies, and other developmentsThe Team
Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issues-from assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care. Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted, comprehensive set of cost guidelines in the industry.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
Location and Schedule:
Candidates must be able to work in the Brookfield, Wisconsin office. This is a part-time fall internship, which allows up to 22.5 hours per week. This position is from September through the end of December with the opportunity to extend based on performance.
#LI-CS1
Benefits :
When an intern, temporary, or seasonal employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan with matching program and profit-sharing contributionEmployee Assistance Program (EAP)Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason. Interns, Temporary, and Seasonal Employees will earn PTO each pay period, with an accrual rate of 1 hour for every 30 hours worked
The expected application deadline for this job is December 23, 2024.
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)