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Rosewood Hotel Group

Assistant Beverage Manager

Rosewood Hotel Group, Houston, Texas, United States,


General InformationCountry/Region:

United States of America

Province/City:

Hawaii

Location:

Kona Village Resort, A Rosewood Resort

Department:

Food & Beverage - Services

Job Type:

Full-time Permanent

Job DescriptionJOB SUMMARY

The Assistant Bar Manager will support and collaborate with the Beverage Manager and Food & Beverage leadership team to develop beverage menu programs, ordering, inventory processes and controls of all beverage alcohol for Kona Village. This position must leverage vendor relationships to position the resort’s superior beverage offerings with an emphasis on exclusivity, quality, creativity, and innovation. The focus of the role will be to strategically manage the daily operations of all resort’s bars with a pro-active approach to elevate the offerings with a sense of place for each venue, consistent and sustainable performance with a gracious attitude. Ensures all bars are operating effectively and meeting all Company standards to include execution of service, guest interaction, atmosphere, and cleanliness.

Essential Duties and Responsibilities:

Maintain complete knowledge of and comply with all departmental policies, service procedures and luxury standards.

Provide exceptional service and ensure guest satisfaction with dining and beverage experiences.

Manage a team of food and beverage professionals ensuring brand standards and required sequence of service components are executed with precision.

Maintain complete knowledge of classic cocktails, wine and champagne characteristics, liquor, beers, non-alcoholic selections, menu items, preparation methods, ingredients, and prices.

Designated glassware and garnishes for drinks.

Maintain complete knowledge and strictly abide by state liquor regulations.

Monitor storage areas for proper supplies, organization, and cleanliness.

Establish par levels for supplies and equipment.

Collaborate and be Mixologist to create exceptional beverage experiences.

Review sales for previous day; resolve discrepancies with accounting.

Prepare weekly work schedules in accordance with the department’s labor standards.

Assist with the Management and lead F&B associates within the department.

Interview, hire and onboard new associates.

Conduct daily pre-shift meetings with staff.

Inspect grooming and attire of staff; rectify any deficiencies.

Ensure that staff report to work as scheduled.

Monitor and assist Host(ess) in greeting and escorting guests to their tables.

Manage guest relations and ensure guest satisfaction.

Assist bar staff with their job functions to ensure optimum service to guests.

Conduct formal training program on required job functions.

Complete all paperwork and closing duties in accordance with departmental standards.

All other duties as required.

Health & Safety:

Be aware of and comply with safe working practices as laid down under the Health and Safety Act. Report any defects in the building or equipment according to hotel procedure.

Confidentiality:

Access to confidential information is vital, and it must not be disclosed to anyone outside the company.

Required Skills:

Must be able to perform job functions with attention to detail, speed, and accuracy.

Thorough understanding of financial reports.

Ability to lead a team and enforce hotel standards.

Ability to promote positive work relationships.

Ability to ascertain associates training needs.

Ability to maintain good coordination and transport goods.

Required to speak, read, and write English; fluency in other languages preferred.

Must be able to exert physical effort in transporting 20 pounds.

Qualifications:

Diploma/Some College or an equivalent combination of education and work-related experience. Must have current and valid Food Handler’s card and TIPS certification.

Experience:

Minimum two years’ experience as Assistant Bar Manager, Head/Lead Bartender, or Mixologist.

About UsLocated on the Kona Coast of the Big Island of Hawai‘i, the iconic Kona Village Resort has opened its doors to welcome back ‘ohana (family) to the historic and culturally rich destination in 2023.

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