Prince George's County
Administrative Aide 3
Prince George's County, Maryland Line, Maryland, us, 21105
Salary:
$41,852.00 - $80,014.00 Annually
Location :
MD 20785, MD
Job Type:
Probationary FT
Remote Employment:
Flexible/Hybrid
Job Number:
08686
Department:
Department of Health
Division:
Infectious Disease Control Services
Opening Date:
09/13/2024
Closing Date:
10/4/2024 11:59 PM Eastern
Nature and Variety of Work
Come join our team!
Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.We are Prince George's Proud!
The Prince George's County Health Department is currently seeking qualified applicants to fill an
Administrative Aide III
position,grade A17, in the Health/Environmental/Disease Control division.
About the Position:This is a highly responsible and advanced secretarial position designed to relieve the Program Chief, Infectious Disease Control, of administrative detail. The incumbent is required to have a good working knowledge of the programs under the chief's control for the solution of procedural and management problems. Work is performed independently with oversight of the program chief.
About the Agency: The Prince George's County Health Department's (PGCHD) vision is that all Prince Georgians are their healthiest at every age and every stage. Their mission is to lead, engage, and empower our community to work collaboratively towards disease prevention, health equity, and total well-being. The PGCHD works to protect and support the public's health through numerous services that range from restaurant inspections and disease tracking to care coordination and health promotion. The department is composed of four divisions: Behavioral Health Services, Environmental Health and Disease Control, Family Health Services, and Health and Wellness, supported by the Office of Administration, Office of Human Resources and the Office of the Health Officer. The mandate of the department has been, and will remain, broad. This plan emphasizes improving core functions and operations, including protecting the public from health threats, implementing strategies to support healthy living, and maintaining a focus on vulnerable populations, while developing efficient internal processes to support these activities.Examples of Work
Composes, or transcribes (from machine or rough draft), formats, types, and proofreads correspondence, memorandums and reports involving technical or medical terminology utilizing appropriate computer and software equipment for the review and signature of the Program Chief. Some of the materials typed include highly sensitive and confidential information.Receives screens and prioritizes telephone calls regarding program matters.Evaluates citizens' inquiries to determine the proper source of resolution and refers the citizen to that source.Take messages and ensure that Program Chief are kept apprised of urgent matters.Completes requests for the signature of the Program Chief. This includes work orders, purchase orders, travel requests, etc.Initiates and send reservation form for utilizing Conference Rooms in various facilities for meetings.Schedules and arranges a variety of meetings, including coordination of persons attending, location, date, and time.Prepares paperwork for the completion of PPAs for Program. Receives, organizes, prioritizes, and distributes incoming correspondence to Program Chief and staff.Ensures maintenance of appropriate files and systems for administrative documents and assures ready access to information and materials.Serves on committees and/or work groups with supervisory approval.Ensures timesheet management is performed and submitted within the established timeframe.With Program Chief, develops and modifies office procedures to ensure efficient and effective.Assists chief and Supervisor of EPI activities with data management for Communicable Diseases.Assist with data and file management for the Rabies program. Send paperwork for Pet shop inspections and follows up on permits.Coordinates ordering materials, supplies, furniture, and equipment using charge card from outside vendors and county contract vendors.Order materials via FPO, PP and BPO when the dollars amount exceeds charge card limits and/or the required vendor does not accept charge card.Ensures administrative functioning within the office.Performs a variety of related duties and responsibilities within the scope of duties.Qualifications
Must have experience in the Administrative Aide II level equal to the length of the probationary period;
ORAssociates degree in Business Administration or Secretarial ScienceOne (1) year of secretarial/administrative experience which involved working with the public, office management and operational details.Applicant must be proficient in typing.An equivalent combination of relevant training, education and experience may be considered.
Preferred Qualifications:
Work experience in a public Health setting, involving highly paced confidential and sensitive information needing priority management.Thorough knowledge of office practices, procedures, systems and equipment.Ability to communicate effectively both orally and in writing.Ability to use excellent customer service in performing office duties and to maintain confidentiality when necessary.Ability to conduct research and assist the program chief in projects.Ability to perform advanced administrative duties that may include taking reports and notes.Ability to establish and maintain accurate files.Ability to supervise and lead a team
Additional Information
Job Location : 3003 Hospital Dr. Suite 1066 Cheverly, MD
Conditions of Employment
: Upon selection, the candidate must:
Applicants who meet minimum qualifications must pass an administered Administrative Aide exam. Applicants who have previously taken the exam on or after 8/1/2024, and passed, will not be required to re-test; instead, previously test scores will be used to receive the passing disposition.Selected applicants who meet minimum qualifications will be invited for an interview to demonstrate proficiency in call center and administrative duties.Learn and stay up to date on all County, State and Federal policies and regulations, as it pertains to the requirements of the job description.Pass a thorough background investigation and employment physical examinationMeet all training and performance standards and demonstrate proficiency as required by the agency.Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.May be required to successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.ONLY ONLINE APPLICATIONS WILL BE ACCEPTED
Eligibility to Work : Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.
INTERNAL APPLICANTS
:
If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.
Prince George's County Government is an Equal Opportunity/Affirmative Action EmployerCommitted to Diversity and Inclusion in the Workplace
General Plan Information:
The Prince George's County benefits plan year is from January 1 to December 31.
A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.
Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.
The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).
New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date.
The effective date of the health benefits coverage is the
beginning of the month following a waiting period of forty-five (45) days from the date of hire.
After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).
Employee Benefits
Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:
Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)Group Term Life InsuranceLong & Short-Term DisabilityFlexible Spending Accounts
Dependent Care Assistance ProgramHealth Care Flexible Spending Account
Paid Leave (Annual, Personal, & Sick)13 Paid HolidaysRetirement Benefits
Defined Benefit Pension Plan
Employer Contribution Rate-11.71%
Supplemental Pension Plan
Employee Contribution Rate (Pre-Tax)-3.48%
457(b)403(b)
Employee DiscountsEmployee Assistance ProgramVoluntary Benefits
Critical IllnessWhole Life InsuranceAccident InsuranceLegal Services
For additional details, please visit:
01
I acknowledge and understand that the responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. My responses will be used to determine whether or not I possess the minimum qualifications required for the position.
YesNo
02
Which best describes your highest level of education completed?
High School Diploma or G.E.DSome college, but no degree completedAssociate's DegreeBachelor's DegreeMaster's Degree or JDDoctorate/PHDOther
03
If you selected "Other" for the previous question on education, please identify/input your highest level of education.
04
Have you completed an Associates degree or Bachelor's degree in Business Administration or Secretarial Science?
NoYes
05
Do you have at least one (1) year of secretarial/administrative experience which involved working with the public, office management and operational details?
YesNo
06
Please explain your experience to question 5 as well as list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. If no experience, enter N/A.
07
Do you have work experience in a Public Health setting?
YesNo
08
Please explain your experience to question "7" as well as list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. If no experience, enter N/A.
09
Are you a current Administrative Aide with Prince George's County Government, and have you passed your probationary period as an Admin Aide 1?
YesNo
10
Are you proficient in typing?
NoYes
11
Do you have at least one year of customer service experience?
NoYes
12
Do you have experience supervising or leading a team?
NoYes
13
Are you willing and able to participate as an essential employee? Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
YesNo
Required Question
$41,852.00 - $80,014.00 Annually
Location :
MD 20785, MD
Job Type:
Probationary FT
Remote Employment:
Flexible/Hybrid
Job Number:
08686
Department:
Department of Health
Division:
Infectious Disease Control Services
Opening Date:
09/13/2024
Closing Date:
10/4/2024 11:59 PM Eastern
Nature and Variety of Work
Come join our team!
Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.We are Prince George's Proud!
The Prince George's County Health Department is currently seeking qualified applicants to fill an
Administrative Aide III
position,grade A17, in the Health/Environmental/Disease Control division.
About the Position:This is a highly responsible and advanced secretarial position designed to relieve the Program Chief, Infectious Disease Control, of administrative detail. The incumbent is required to have a good working knowledge of the programs under the chief's control for the solution of procedural and management problems. Work is performed independently with oversight of the program chief.
About the Agency: The Prince George's County Health Department's (PGCHD) vision is that all Prince Georgians are their healthiest at every age and every stage. Their mission is to lead, engage, and empower our community to work collaboratively towards disease prevention, health equity, and total well-being. The PGCHD works to protect and support the public's health through numerous services that range from restaurant inspections and disease tracking to care coordination and health promotion. The department is composed of four divisions: Behavioral Health Services, Environmental Health and Disease Control, Family Health Services, and Health and Wellness, supported by the Office of Administration, Office of Human Resources and the Office of the Health Officer. The mandate of the department has been, and will remain, broad. This plan emphasizes improving core functions and operations, including protecting the public from health threats, implementing strategies to support healthy living, and maintaining a focus on vulnerable populations, while developing efficient internal processes to support these activities.Examples of Work
Composes, or transcribes (from machine or rough draft), formats, types, and proofreads correspondence, memorandums and reports involving technical or medical terminology utilizing appropriate computer and software equipment for the review and signature of the Program Chief. Some of the materials typed include highly sensitive and confidential information.Receives screens and prioritizes telephone calls regarding program matters.Evaluates citizens' inquiries to determine the proper source of resolution and refers the citizen to that source.Take messages and ensure that Program Chief are kept apprised of urgent matters.Completes requests for the signature of the Program Chief. This includes work orders, purchase orders, travel requests, etc.Initiates and send reservation form for utilizing Conference Rooms in various facilities for meetings.Schedules and arranges a variety of meetings, including coordination of persons attending, location, date, and time.Prepares paperwork for the completion of PPAs for Program. Receives, organizes, prioritizes, and distributes incoming correspondence to Program Chief and staff.Ensures maintenance of appropriate files and systems for administrative documents and assures ready access to information and materials.Serves on committees and/or work groups with supervisory approval.Ensures timesheet management is performed and submitted within the established timeframe.With Program Chief, develops and modifies office procedures to ensure efficient and effective.Assists chief and Supervisor of EPI activities with data management for Communicable Diseases.Assist with data and file management for the Rabies program. Send paperwork for Pet shop inspections and follows up on permits.Coordinates ordering materials, supplies, furniture, and equipment using charge card from outside vendors and county contract vendors.Order materials via FPO, PP and BPO when the dollars amount exceeds charge card limits and/or the required vendor does not accept charge card.Ensures administrative functioning within the office.Performs a variety of related duties and responsibilities within the scope of duties.Qualifications
Must have experience in the Administrative Aide II level equal to the length of the probationary period;
ORAssociates degree in Business Administration or Secretarial ScienceOne (1) year of secretarial/administrative experience which involved working with the public, office management and operational details.Applicant must be proficient in typing.An equivalent combination of relevant training, education and experience may be considered.
Preferred Qualifications:
Work experience in a public Health setting, involving highly paced confidential and sensitive information needing priority management.Thorough knowledge of office practices, procedures, systems and equipment.Ability to communicate effectively both orally and in writing.Ability to use excellent customer service in performing office duties and to maintain confidentiality when necessary.Ability to conduct research and assist the program chief in projects.Ability to perform advanced administrative duties that may include taking reports and notes.Ability to establish and maintain accurate files.Ability to supervise and lead a team
Additional Information
Job Location : 3003 Hospital Dr. Suite 1066 Cheverly, MD
Conditions of Employment
: Upon selection, the candidate must:
Applicants who meet minimum qualifications must pass an administered Administrative Aide exam. Applicants who have previously taken the exam on or after 8/1/2024, and passed, will not be required to re-test; instead, previously test scores will be used to receive the passing disposition.Selected applicants who meet minimum qualifications will be invited for an interview to demonstrate proficiency in call center and administrative duties.Learn and stay up to date on all County, State and Federal policies and regulations, as it pertains to the requirements of the job description.Pass a thorough background investigation and employment physical examinationMeet all training and performance standards and demonstrate proficiency as required by the agency.Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.May be required to successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.ONLY ONLINE APPLICATIONS WILL BE ACCEPTED
Eligibility to Work : Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.
INTERNAL APPLICANTS
:
If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.
Prince George's County Government is an Equal Opportunity/Affirmative Action EmployerCommitted to Diversity and Inclusion in the Workplace
General Plan Information:
The Prince George's County benefits plan year is from January 1 to December 31.
A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.
Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.
The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).
New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date.
The effective date of the health benefits coverage is the
beginning of the month following a waiting period of forty-five (45) days from the date of hire.
After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).
Employee Benefits
Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:
Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)Group Term Life InsuranceLong & Short-Term DisabilityFlexible Spending Accounts
Dependent Care Assistance ProgramHealth Care Flexible Spending Account
Paid Leave (Annual, Personal, & Sick)13 Paid HolidaysRetirement Benefits
Defined Benefit Pension Plan
Employer Contribution Rate-11.71%
Supplemental Pension Plan
Employee Contribution Rate (Pre-Tax)-3.48%
457(b)403(b)
Employee DiscountsEmployee Assistance ProgramVoluntary Benefits
Critical IllnessWhole Life InsuranceAccident InsuranceLegal Services
For additional details, please visit:
01
I acknowledge and understand that the responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. My responses will be used to determine whether or not I possess the minimum qualifications required for the position.
YesNo
02
Which best describes your highest level of education completed?
High School Diploma or G.E.DSome college, but no degree completedAssociate's DegreeBachelor's DegreeMaster's Degree or JDDoctorate/PHDOther
03
If you selected "Other" for the previous question on education, please identify/input your highest level of education.
04
Have you completed an Associates degree or Bachelor's degree in Business Administration or Secretarial Science?
NoYes
05
Do you have at least one (1) year of secretarial/administrative experience which involved working with the public, office management and operational details?
YesNo
06
Please explain your experience to question 5 as well as list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. If no experience, enter N/A.
07
Do you have work experience in a Public Health setting?
YesNo
08
Please explain your experience to question "7" as well as list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. If no experience, enter N/A.
09
Are you a current Administrative Aide with Prince George's County Government, and have you passed your probationary period as an Admin Aide 1?
YesNo
10
Are you proficient in typing?
NoYes
11
Do you have at least one year of customer service experience?
NoYes
12
Do you have experience supervising or leading a team?
NoYes
13
Are you willing and able to participate as an essential employee? Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
YesNo
Required Question