State of Kansas
Senior Administrative Assistant
State of Kansas, Auburn, Kansas, United States, 66402
Important Recruitment Information for this vacancy
Job Posting closes:
September 22, 2024
Required documents uploaded by:
September 22, 2024
Agency Information:
The mission of the Kansas Department of Insurance is to Regulate, Educate, and Advocate.
Regulate:
Regulate and review companies that sell policies in Kansas to ensure solvency and compliance with insurance and securities laws and regulations.
Educate:
Consumers about all things insurance and securities by publishing brochures and rate guides to assist in the shopping process, giving presentations to groups across Kansas and serving as a non-biased source of information.
Advocate:
For a strong and competitive market to give Kansans choices when shopping for products that meet their needs.
About the Position
Who can apply:
Anyone
Classified/Unclassified Service:
Unclassified
Full-Time/Part-Time:
Full-Time
Regular/Temporary:
Regular
Work Schedule:
Monday - Friday
Eligible to Receive Benefits:
Yes
Veterans' Preference Eligible: Yes
Search Keywords:
Consumer Assistance, Customer Service, Insurance, Regulator
Compensation:
$37,500 - $40,000
* Salary can vary depending upon education, experience, or qualifications.
Employment Benefits
Comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays (designated by the Governor annually)
Fitness Centers in select locations
Employee discounts with the STAR Program
Retirement and deferred compensation programs
Visit the Employee Benefits page for more information...
Position Summary & Responsibilities
Position Summary
The Kansas Department of Insurance is seeking a motivated and qualified individual to fill a Senior Administrative Assistant position in our Consumer Assistance Division. As a Senior Administrative Assistant, one of your primary responsibilities will be to assist consumers by answering the division's multi-line telephone and directing them to the appropriate consumer assistant representative. You will also assist with the division's electronic document management system. The ideal candidate for this position will be someone who has a strong desire to assist others and to help in our mission to provide excellent customer service to our consumers.
The Team
The team members in Consumer Assistance, are collaborative, hardworking and embrace a fun working environment. They have the optimal goal of ensuring insurance companies comply with state and federal laws. The team collaborates to make the best decisions possible for the Department and Kansas consumers assuring they have a fair and competitive marketplace for all types of insurance.
What We Have to Offer
The Department has a comprehensive benefits package that includes:
Personal and professional growth opportunities by offering career development programs to further career advancement.Outstanding work-life balance with flexible work schedules and a chance to work one day a week remotely after six months of employment with the Department.No waiting period for health insurance coverage - eligible for insurance on day one.Competitive Salary.Paid holidays, vacation leave, sick leave, and parental leave.Retention and Credential Bonus Opportunities.KPERS Retirement plan and deferred compensation program.Beautifully renovated office near Wanamaker Road with free parking and easy access to I-70.Preferred Qualifications
High school diploma or GED equivalency. One (1) year of experience in general office, clerical and administrative support work required. Reception experience should include operation of multiple-line telephone system(s). Successful completion of a training program in general office practices or office administration is preferred.
Ideal Candidate Will Have
Strong customer service skills.Experience with multiple-line telephone system(s).Knowledge of general office practices; typing, proper English, spelling, grammar, basic arithmetic, proofreading, and data entry.Ability to communicate in a clear, concise and effective manner, both orally and in writing.Knowledge of Microsoft Office products and Adobe Pro.Knowledge/understanding of HIPPA Privacy Laws.Ability to retain self-control under stressful conditions.Additional Requirements
As a condition of employment, candidates are subject to a pre-employment screening process to include name-based criminal history records check and reference/background check of past and present employers.Verification of identity and employment eligibility to work in the U.S. is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. The Kansas Department of Insurance does not provide sponsorship for this positionVeteran's Preference Eligible - please visit: http://da.ks.gov/ps/aaa/recruitment/veterans.htm for additional information.Tax Clearance Certificate required, please visit: https://www.ksrevenue.org/taxclearance.htmlRecruiter Contact Information
Name : Julie McLaughlin
Email : julie.mclaughlin@ks.gov
Phone : (785) 296-3918
Mailing Address : Kansas Department of Insurance, Human Resources, 1300 SW Arrowhead Rd, Topeka, KS 66604
Job Application Process
First
Sign in
or register as a
New User .
Complete or update your contact information
on the Careers> My Contact Information page. *This information is included on all your job applications.
Upload required documents
listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
Start your
draft job application , upload other required documents, and
Submit
when it is complete.
Manage your draft and submitted applications on the Careers> My Job Applications page.
Check your email
and
My Job Notifications
for written communications from the Recruiter.
Email - sent to the Preferred email on the My Contact Information page
Notifications - view the Careers> My Job Notifications page
Helpful Resources at
jobs.ks.gov
:
How to Apply for a Job - Instructions and How to Search for a Job - Instructions"
Required Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
Transcripts
DD214 (if you are claiming Veteran's Preference)
Upload these on the Attachments step in your Job Application
Kansas Tax Clearance CertificateCover LetterResumeHelpful Resources at
jobs.ks.gov
:
How, What, & Where do I Upload Documents
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE):
Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE : The documentation verifying a person's eligibility for use of this preference should
not
be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov , or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference CoordinatorOffice of Personnel ServicesLandon State Office Building900 SW Jackson, Rm 401Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Job Posting closes:
September 22, 2024
Required documents uploaded by:
September 22, 2024
Agency Information:
The mission of the Kansas Department of Insurance is to Regulate, Educate, and Advocate.
Regulate:
Regulate and review companies that sell policies in Kansas to ensure solvency and compliance with insurance and securities laws and regulations.
Educate:
Consumers about all things insurance and securities by publishing brochures and rate guides to assist in the shopping process, giving presentations to groups across Kansas and serving as a non-biased source of information.
Advocate:
For a strong and competitive market to give Kansans choices when shopping for products that meet their needs.
About the Position
Who can apply:
Anyone
Classified/Unclassified Service:
Unclassified
Full-Time/Part-Time:
Full-Time
Regular/Temporary:
Regular
Work Schedule:
Monday - Friday
Eligible to Receive Benefits:
Yes
Veterans' Preference Eligible: Yes
Search Keywords:
Consumer Assistance, Customer Service, Insurance, Regulator
Compensation:
$37,500 - $40,000
* Salary can vary depending upon education, experience, or qualifications.
Employment Benefits
Comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays (designated by the Governor annually)
Fitness Centers in select locations
Employee discounts with the STAR Program
Retirement and deferred compensation programs
Visit the Employee Benefits page for more information...
Position Summary & Responsibilities
Position Summary
The Kansas Department of Insurance is seeking a motivated and qualified individual to fill a Senior Administrative Assistant position in our Consumer Assistance Division. As a Senior Administrative Assistant, one of your primary responsibilities will be to assist consumers by answering the division's multi-line telephone and directing them to the appropriate consumer assistant representative. You will also assist with the division's electronic document management system. The ideal candidate for this position will be someone who has a strong desire to assist others and to help in our mission to provide excellent customer service to our consumers.
The Team
The team members in Consumer Assistance, are collaborative, hardworking and embrace a fun working environment. They have the optimal goal of ensuring insurance companies comply with state and federal laws. The team collaborates to make the best decisions possible for the Department and Kansas consumers assuring they have a fair and competitive marketplace for all types of insurance.
What We Have to Offer
The Department has a comprehensive benefits package that includes:
Personal and professional growth opportunities by offering career development programs to further career advancement.Outstanding work-life balance with flexible work schedules and a chance to work one day a week remotely after six months of employment with the Department.No waiting period for health insurance coverage - eligible for insurance on day one.Competitive Salary.Paid holidays, vacation leave, sick leave, and parental leave.Retention and Credential Bonus Opportunities.KPERS Retirement plan and deferred compensation program.Beautifully renovated office near Wanamaker Road with free parking and easy access to I-70.Preferred Qualifications
High school diploma or GED equivalency. One (1) year of experience in general office, clerical and administrative support work required. Reception experience should include operation of multiple-line telephone system(s). Successful completion of a training program in general office practices or office administration is preferred.
Ideal Candidate Will Have
Strong customer service skills.Experience with multiple-line telephone system(s).Knowledge of general office practices; typing, proper English, spelling, grammar, basic arithmetic, proofreading, and data entry.Ability to communicate in a clear, concise and effective manner, both orally and in writing.Knowledge of Microsoft Office products and Adobe Pro.Knowledge/understanding of HIPPA Privacy Laws.Ability to retain self-control under stressful conditions.Additional Requirements
As a condition of employment, candidates are subject to a pre-employment screening process to include name-based criminal history records check and reference/background check of past and present employers.Verification of identity and employment eligibility to work in the U.S. is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. The Kansas Department of Insurance does not provide sponsorship for this positionVeteran's Preference Eligible - please visit: http://da.ks.gov/ps/aaa/recruitment/veterans.htm for additional information.Tax Clearance Certificate required, please visit: https://www.ksrevenue.org/taxclearance.htmlRecruiter Contact Information
Name : Julie McLaughlin
Email : julie.mclaughlin@ks.gov
Phone : (785) 296-3918
Mailing Address : Kansas Department of Insurance, Human Resources, 1300 SW Arrowhead Rd, Topeka, KS 66604
Job Application Process
First
Sign in
or register as a
New User .
Complete or update your contact information
on the Careers> My Contact Information page. *This information is included on all your job applications.
Upload required documents
listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
Start your
draft job application , upload other required documents, and
Submit
when it is complete.
Manage your draft and submitted applications on the Careers> My Job Applications page.
Check your email
and
My Job Notifications
for written communications from the Recruiter.
Email - sent to the Preferred email on the My Contact Information page
Notifications - view the Careers> My Job Notifications page
Helpful Resources at
jobs.ks.gov
:
How to Apply for a Job - Instructions and How to Search for a Job - Instructions"
Required Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
Transcripts
DD214 (if you are claiming Veteran's Preference)
Upload these on the Attachments step in your Job Application
Kansas Tax Clearance CertificateCover LetterResumeHelpful Resources at
jobs.ks.gov
:
How, What, & Where do I Upload Documents
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE):
Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE : The documentation verifying a person's eligibility for use of this preference should
not
be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov , or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference CoordinatorOffice of Personnel ServicesLandon State Office Building900 SW Jackson, Rm 401Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.