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Lee Hecht Harrison Nederland B.V.

Healthcare Customer Service Specialist

Lee Hecht Harrison Nederland B.V., San Diego, California, United States, 92189


LHH Recruitment Solutions is seeking a dedicated Healthcare Customer Service Specialist to join our client's dynamic team.

Responsibilities include answering patient inquiries, scheduling appointments, managing insurance claims, and maintaining accurate patient records with the utmost confidentiality and professionalism. This is a fantastic opportunity to join a well-known healthcare organization, gain new skills, and advance your professional career with significant growth potential!

Key Responsibilities:Answer and manage a high volume of incoming calls from patients and healthcare providersSchedule and confirm patient appointmentsAssist patients with insurance claims and billing inquiriesUpdate and maintain accurate patient recordsProvide information on services, procedures, and healthcare policiesResolve patient concerns and complaints with empathy and efficiency via phone and email

Qualifications:

High school diploma or equivalentMinimum of 1-2 years of customer service experience, preferably in a healthcare settingExcellent communication and interpersonal skillsStrong organizational skills and attention to detailIntermediate in MS OfficeAbility to handle sensitive information with discretion and professionalism

Working Hours:40 hours per weekMonday- Friday8:00am-5:00pm PSTNo overtime hours

Details:Onsite roleContract-to-hire roleLocated in Serra Mesa, San DiegoCompensation: $23.00 per hourOpportunity for growth and advancement

If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible.

Pay Details:

$23.00 per hour

Search managed by:

Ciara NortonBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

https://www.lhh.com/us/en/candidate-privacy .

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