Associate Director, Prime Middle Office

Short Description

We are a leading international bank focused on helping people and companies prosper across Asia, Europe, Africa, LATAM, the US and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Key Responsibilities

• New business enablement and solutions, partner to deliver strategic PB initiatives.
• Constantly seek opportunities to improve global consistency, work closely across functions and other regions to close gaps and standardise processes.
• Communicate with clients to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Operations.
• Build strong relationship with Hub teams to facilitate efficient communications and speedy resolutions of issues.
• Daily KPI monitoring vs SLA.
• Onboard clients to the Prime Services platform.
• Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk.
• Drive continuous improvement and innovate.
• Partner with Technology to deliver transformation.
• Work with PB to identify booking model improvements and drive efficiency.
• Operations representation for external/internal and regulator scheduled audits.
• Ensure Audit points are addressed within timelines.
• Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations.
• Adherence to Ops Risk Framework standards of implementation and process management.
• Continuous review of procedures and booking model.

Day-to-Day Responsibilities

• Onboard clients to the Prime Services platform.
• Work with internal teams to develop and deliver solutions to improve client experience and generate additional revenue.
• Provide day-to-day support of clients' trading activities.
• Monitor credit limits in real time.
• Perform portfolio analysis to calculate margin and fee requirements.
• Perform relationship management functions including conducting regular client reviews.
• Communicate impact of financial market regulation to clients.
• Work with regional and global teams to facilitate a "follow the sun" support model.
• Work with the Prime Services business and technology/project teams on new product offerings.
• Support, manage and execute regional/global initiatives.
• General communication with Counter parties, IT Support, Credit, Operations, Front Office, Legal and Product Controllers.
• Adherence to key processes and control requirements.
• Provide Business Continuity Planning and support.

Skills and Experience

• Prime Services - Middle Office background/experience.
• Product knowledge and previous experience in FX, FXO and Rates experience.
• Experience across different elements regarding front end of Prime Services.
• Min 3-4 years' experience in Financial Markets or Prime Services.
• Process Improvement, Enhancement efficiencies background.
• Managing Change.
• Operational Functions
• Macro
• Operations Back Office

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Expected annual base pay range for the role is 93,125 USD to 139,687 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations
Visit our careers website www.sc.com/careers

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

www.sc.com/careers

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