Thirteenth Floor Entertainment Group
Payroll & HR Manager
Thirteenth Floor Entertainment Group, Long Beach, California, us, 90899
The Payroll and HR Seasonal Manager for Dark Harbor will be responsible for overseeing all payroll and human resources functions during the event season. This role is critical in ensuring smooth operations related to employee management, including hiring, onboarding, payroll processing, and employee relations. The manager will be on-site every evening to address immediate HR concerns, support timekeepers, and support the team during event hours.
Key Responsibilities
Payroll Management
Ensure accurate timekeeping and process payroll for all seasonal employees.
Monitor employee attendance and ensure compliance with scheduling and shift assignments.
Handle payroll-related inquiries and resolve any discrepancies.
Collaborate with payroll and timekeepers to ensure payroll is completed on time and according to regulations.
Recruitment and Onboarding
Assist with the hiring and onboarding of seasonal staff.
Conduct orientations and ensure all necessary employment paperwork is completed.
Maintain accurate and updated records for all employees.
Employee Relations
Act as the primary point of contact for all employee-related concerns during event hours.
Mediate conflicts, address performance issues, and provide support to supervisors in managing their teams.
Ensure a positive, professional, and safe work environment for all staff members.
Compliance and Policies
Ensure that all staff adhere to company policies and procedures, including safety guidelines.
Monitor and manage compliance with labor laws and company-specific regulations (e.g., overtime, meal breaks).
Attendance and Scheduling
Oversee the creation and management of employee schedules.
Track attendance, manage call-outs, and ensure appropriate staffing levels for each night.
Coordinate with department leads to address any last-minute staffing needs or changes.
Incident Reporting
Document and manage employee incidents or workplace accidents.
Collaborate with safety and security teams to ensure timely reporting and follow-up.
Requirements and skills
Hands-on experience with payroll software (PayCom)
Familiarity using Excel and spreadsheets
Excellent analytical skills
The ability to work under tight deadlines
BSc in Human Resources Management, Accounting or relevant field
Qualifications
Experience in payroll, human resources, or management, preferably in a seasonal or event-based role.
Strong understanding of payroll systems and HR policies.
Ability to work nights, weekends, and holidays.
Excellent communication and interpersonal skills.
Ability to handle confidential information with discretion.
Strong problem-solving and conflict-resolution skills.
Ability to work in a fast-paced, high-stress environment.
Working Conditions
Must be available to work every night during the event season (2:00 PM - 1:00 AM), schedule will vary within the time frame.
Will be on-site to manage payroll and HR functions during event operations.
May require physical activity, including walking the event grounds and handling emergency situations.
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Key Responsibilities
Payroll Management
Ensure accurate timekeeping and process payroll for all seasonal employees.
Monitor employee attendance and ensure compliance with scheduling and shift assignments.
Handle payroll-related inquiries and resolve any discrepancies.
Collaborate with payroll and timekeepers to ensure payroll is completed on time and according to regulations.
Recruitment and Onboarding
Assist with the hiring and onboarding of seasonal staff.
Conduct orientations and ensure all necessary employment paperwork is completed.
Maintain accurate and updated records for all employees.
Employee Relations
Act as the primary point of contact for all employee-related concerns during event hours.
Mediate conflicts, address performance issues, and provide support to supervisors in managing their teams.
Ensure a positive, professional, and safe work environment for all staff members.
Compliance and Policies
Ensure that all staff adhere to company policies and procedures, including safety guidelines.
Monitor and manage compliance with labor laws and company-specific regulations (e.g., overtime, meal breaks).
Attendance and Scheduling
Oversee the creation and management of employee schedules.
Track attendance, manage call-outs, and ensure appropriate staffing levels for each night.
Coordinate with department leads to address any last-minute staffing needs or changes.
Incident Reporting
Document and manage employee incidents or workplace accidents.
Collaborate with safety and security teams to ensure timely reporting and follow-up.
Requirements and skills
Hands-on experience with payroll software (PayCom)
Familiarity using Excel and spreadsheets
Excellent analytical skills
The ability to work under tight deadlines
BSc in Human Resources Management, Accounting or relevant field
Qualifications
Experience in payroll, human resources, or management, preferably in a seasonal or event-based role.
Strong understanding of payroll systems and HR policies.
Ability to work nights, weekends, and holidays.
Excellent communication and interpersonal skills.
Ability to handle confidential information with discretion.
Strong problem-solving and conflict-resolution skills.
Ability to work in a fast-paced, high-stress environment.
Working Conditions
Must be available to work every night during the event season (2:00 PM - 1:00 AM), schedule will vary within the time frame.
Will be on-site to manage payroll and HR functions during event operations.
May require physical activity, including walking the event grounds and handling emergency situations.
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