City of Aspen
Parking Services Ambassador (I, II or III Depending on experience)
City of Aspen, Aspen, Colorado, us, 81612
*Sign On Bonus May Be Available*Enjoy Industry Leading Benefits:Generous paid vacation and extended sick leave, and holidays.Free and discounted transportation options to get around Aspen and the Valley.Professional development and learning opportunities, including a tuition reimbursement program.Health and wellbeing options that include Medical, Dental, Vision, robust and accessible employee assistance program, and nationally recognized wellbeing platform.Monetary bonuses for healthy lifestyle choices and to use towards other personal needs.Plan for your future with competitive employer contributions to a 401a retirement plans and Social Security, in addition to an individual 457b retirement plan and Roth IRA option. Have peace of mind with life and disability insurance.The City of Aspen is an Equal Opportunity EmployerJob Title:
Parking Services Ambassador (Level I, II or III depending upon experience)Department:
ParkingClassification:
Non-ExemptHiring Range:
Level I - $22.45- $25.26, Level II - $24.47 - $27.61, Level III - $29.08 - $32.72Salary Range:
Level- $22.45 - $33.68, Level II - $24.47 - $37.01, Level III - $29.08 - $43.62Position Summary:
This position is responsible for providing a critical role to the community in delivering a high degree of customer service within the Right of Way. The role provides enforcement, support, maintenance, and monitors roadway situations to ensure a high level of public safety while being responsive to public feedback. The City of Aspen parking department promotes teamwork and collaboration, as well as the ability to work independently. The department is always looking for innovative ways to perform our duties and explore the next level technology to support our department. Become part of a team that promotes safety, education and compliance with parking regulations. Cross collaboration with many other city departments, including Transportation, Engineering, Streets, Parks, Utilities, and the Aspen Police Department. The expectation of the employee is to perform all duties in a professional and courteous manner, consistent with the organization's values and mission statement.Essential Job Functions:Daily Enforcement:Enforces Aspen's paid parking in Downtown Core, 10 a.m. to 6 p.m. Monday-Saturday, and in Residential Zones, 8 a.m. to 5 p.m. Monday-Friday. Issues orange tags when outstanding parking tickets on vehicles reach a certain level; and towing vehicles when verified and directed by parking office personnel. Coordinates with towing company to impounded vehicles; install vehicle immobilization device to ensure payment of outstanding tickets and fees. Responds to citizen and police complaints about parking issues.Safety:Closely monitors Fire Lanes and Fire Department Parking areas for fire and life/safety issues. Exercises appropriate judgement when issuing tickets for such things as parking in loading zones or alleys, double-parking, bus stops, and no-parking zones near intersections, keeping public safety as a priority.Maintenance:Twice-weekly collections of Short-Term Meter revenue; bi-weekly collections of Pay-Station revenue; take coin deposit bags to bank after collections. May assist with the installation and maintenance of parking signs and poles.Departmental Support:Cross-trains with coworkers to provide support and coverage in a team environment. Serves as a team leader, team member or support for project teams.Coordination:Represents the City of Aspen during Municipal Court parking dispute cases and provide accurate testimony and evidence.Customer Service:Acts as an ambassador for the city to assist motorists, tourists, and locals by answering questions, offering directions, providing outstanding customer service, and assisting as possible.Core Competencies:Displays the following key competencies and behaviors in the overall job performance to include knowledge, skills and abilities: Service, Partnership, Stewardship, and Innovation.Minimum Qualifications:Education: High School Diploma or GED EquivalentWork Experience: One year of experience in customer service, public contact or code enforcement.Technical Knowledge: Must be proficient in Microsoft Outlook Email and have a basic understanding of computers and online computer-based technology applications.NOTE: This position requires a physical examination and Criminal Background Check upon hire. Employment is contingent upon passing a physical examination, a drug test and Criminal Background Check.Position Type and Work Hours:Regular full time, hours may vary with workload. Evenings/Weekends/Holidays will be required depending on department needs and special projects.Work Environment:Indoors: Office environment. Outdoors/Off-Site: Work is performed in a variety of environments, mostly outdoors and involves exposure to a variety of temperature changes, weather, and traffic conditions.This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
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Parking Services Ambassador (Level I, II or III depending upon experience)Department:
ParkingClassification:
Non-ExemptHiring Range:
Level I - $22.45- $25.26, Level II - $24.47 - $27.61, Level III - $29.08 - $32.72Salary Range:
Level- $22.45 - $33.68, Level II - $24.47 - $37.01, Level III - $29.08 - $43.62Position Summary:
This position is responsible for providing a critical role to the community in delivering a high degree of customer service within the Right of Way. The role provides enforcement, support, maintenance, and monitors roadway situations to ensure a high level of public safety while being responsive to public feedback. The City of Aspen parking department promotes teamwork and collaboration, as well as the ability to work independently. The department is always looking for innovative ways to perform our duties and explore the next level technology to support our department. Become part of a team that promotes safety, education and compliance with parking regulations. Cross collaboration with many other city departments, including Transportation, Engineering, Streets, Parks, Utilities, and the Aspen Police Department. The expectation of the employee is to perform all duties in a professional and courteous manner, consistent with the organization's values and mission statement.Essential Job Functions:Daily Enforcement:Enforces Aspen's paid parking in Downtown Core, 10 a.m. to 6 p.m. Monday-Saturday, and in Residential Zones, 8 a.m. to 5 p.m. Monday-Friday. Issues orange tags when outstanding parking tickets on vehicles reach a certain level; and towing vehicles when verified and directed by parking office personnel. Coordinates with towing company to impounded vehicles; install vehicle immobilization device to ensure payment of outstanding tickets and fees. Responds to citizen and police complaints about parking issues.Safety:Closely monitors Fire Lanes and Fire Department Parking areas for fire and life/safety issues. Exercises appropriate judgement when issuing tickets for such things as parking in loading zones or alleys, double-parking, bus stops, and no-parking zones near intersections, keeping public safety as a priority.Maintenance:Twice-weekly collections of Short-Term Meter revenue; bi-weekly collections of Pay-Station revenue; take coin deposit bags to bank after collections. May assist with the installation and maintenance of parking signs and poles.Departmental Support:Cross-trains with coworkers to provide support and coverage in a team environment. Serves as a team leader, team member or support for project teams.Coordination:Represents the City of Aspen during Municipal Court parking dispute cases and provide accurate testimony and evidence.Customer Service:Acts as an ambassador for the city to assist motorists, tourists, and locals by answering questions, offering directions, providing outstanding customer service, and assisting as possible.Core Competencies:Displays the following key competencies and behaviors in the overall job performance to include knowledge, skills and abilities: Service, Partnership, Stewardship, and Innovation.Minimum Qualifications:Education: High School Diploma or GED EquivalentWork Experience: One year of experience in customer service, public contact or code enforcement.Technical Knowledge: Must be proficient in Microsoft Outlook Email and have a basic understanding of computers and online computer-based technology applications.NOTE: This position requires a physical examination and Criminal Background Check upon hire. Employment is contingent upon passing a physical examination, a drug test and Criminal Background Check.Position Type and Work Hours:Regular full time, hours may vary with workload. Evenings/Weekends/Holidays will be required depending on department needs and special projects.Work Environment:Indoors: Office environment. Outdoors/Off-Site: Work is performed in a variety of environments, mostly outdoors and involves exposure to a variety of temperature changes, weather, and traffic conditions.This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
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