Dev Ops Engineer

Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide, offers a complete suite of ATM management services, from routine maintenance and monitoring to cash management and updates. We are hiring 2 DevOps Engineers for our New Orleans, LA office.This position is responsible for providing support for ATM Support of the Americas. This individual is responsible for troubleshooting, automating, integrating, and improving software development and business processes specifically in payments and ATM technology. The DevOps Engineer is responsible for solving Level 2 and 3 escalated ATM support issues.Responsibilities:Troubleshooting and resolving technical issues related to hardware, software, telecommunication, and networks, providing quick solutions to minimize downtime.Providing Level 2 and 3 ATM/ITM support.Deploying software and graphic packages to the ATM/ITM fleet.ATM/ITM software installation and configuration.Troubleshooting and resolving ATM screen flow issues.Participating in ITM implementations.Performing other duties and tasks as assigned.Minimum Qualifications:Degree in MIS, Technology, Business, or equivalent work experience.Spanish speaking fluency (Preferred).Helpdesk support: 1 year (Preferred).Office 365: 2 years (Preferred).Telecommunications / Networking Protocols: 1 year (Preferred).SQL: 1 year (Preferred).Python or other scripting language: 1 year (Preferred).PowerShell Scripting: 1 year (Preferred).XML: 1 year (Preferred).Knowledge, Skills, and Abilities:Office 365.Problem solving.Demonstrates good judgment, attention to detail, and analytical thinking abilities.Strong customer service skills.Remarkable work ethic and initiative.Prompt and attentive.Confident, outgoing personality.Strong people skills.Benefits:401(k) Plan.Health/Dental/Vision Insurance.Employee Stock Purchase Plan.Company-paid Life Insurance.Company-paid disability insurance.Tuition Reimbursement.Paid Time Off.Paid Volunteer Days.Paid Holidays.Casual Office Attire.Plus many more employee perks & incentives!We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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