University of the District of Columbia
Staff Services Manager II (Supervisory) at California Public Utilities Commissio
University of the District of Columbia, Sacramento, California, United States, 95828
You are viewing a preview of this job. Log in or register to view more details about this job.Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please
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to open the examination bulletin and follow the instructions on “How to apply”.The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit.Job Responsibilities
Under the general direction of the Program Manager of the Consumer Affairs Branch (CAB), the Staff Services Manager II (SSM II) is responsible for:Planning, organizing, and directing the activities of the Consumer Affairs Branch (CAB) Quality Assurance Unit.Planning and directing the development of CAB training programs.Reviewing analytical studies and surveys.Formulating procedures, policies, and program alternatives.Strategic planning and administrative functions such as budget control and contract management for CAB.Identifying emerging consumer issues and recommending policies or changes to existing regulations affecting consumer programs.Communicating directly with utility representatives regarding consumer issues.Working Conditions
This is a statewide recruitment. This position can be filled in the following locations: San Francisco, Sacramento, or Los Angeles.Positions at the CPUC may be eligible for telework under Government Code 14200 for eligible applicants residing in California, and subject to meeting the telework eligibility criteria.
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Click here
to open the examination bulletin and follow the instructions on “How to apply”.The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit.Job Responsibilities
Under the general direction of the Program Manager of the Consumer Affairs Branch (CAB), the Staff Services Manager II (SSM II) is responsible for:Planning, organizing, and directing the activities of the Consumer Affairs Branch (CAB) Quality Assurance Unit.Planning and directing the development of CAB training programs.Reviewing analytical studies and surveys.Formulating procedures, policies, and program alternatives.Strategic planning and administrative functions such as budget control and contract management for CAB.Identifying emerging consumer issues and recommending policies or changes to existing regulations affecting consumer programs.Communicating directly with utility representatives regarding consumer issues.Working Conditions
This is a statewide recruitment. This position can be filled in the following locations: San Francisco, Sacramento, or Los Angeles.Positions at the CPUC may be eligible for telework under Government Code 14200 for eligible applicants residing in California, and subject to meeting the telework eligibility criteria.
#J-18808-Ljbffr