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Eataly North America

Restaurant Floor Manager

Eataly North America, Chicago, IL, United States


Job DescriptionThe Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Functionally reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.Responsibilities:Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employeesDocuments, investigates, escalates and resolves all employee and guest incidentsEnsures exceptional service standards are consistently met and that activities are carried out effectivelyInspects dining room and storage areas to ensure compliance with health and safety regulationsEstimates front-of-house food and beverage needs, and supervises intake orders to ensure specificationsReviews financial information such as sales, inventory and costs to monitor budgetMeets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.Performs other duties as required or assignedQualifications:2+ years of experience leading or managing a front-of-house restaurant teamSolid understanding of steps of serviceOutstanding communication, leadership and problem-solving skillsKnowledge of Italian cuisine and beverage highly preferredJob Requirements:Availability to work onsite with a flexible schedule often including evenings, weekends and holidaysAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squattingFood Handler’s License preferredPlease be prepared to provide proof of full Covid-19 vaccination upon hire.Benefits and Perks:Medical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.#J-18808-Ljbffr