IT Help Desk (Olive Branch, MS)

This Jobot Consulting Job is hosted by: Mary Shimell

Are you a fit? Easy Apply now by clicking the "Apply Now" button
and sending us your resume.

Salary: $25 - $28 per hour

We have been in business for almost 100 years - we're the parent company of iconic automotive brands that create high quality performance solutions built on decades of innovation and technical expertise. Our executives, engineers and workshops all have a passion for what they do and it reflects in the quality of our products.

We are seeking a Information Technology, Systems Help Desk Technician to work in office / on site in Memphis, TN. This is a full time position, first six months on contract then conversion to salaried.

• 40 hour work weeks (or less) are the rule, not the exception.
• High level autonomy in the position
• Outstanding room for growth and promotion
• Track record of strong tenure and promoting from within

This role is Contract to Full Time Hire

This role is 100% On-Site in Olive Branch, MS

Qualifications:

• Proficiency installing, configuring, troubleshooting, and maintaining desktop workstation devices, (both software and hardware component aspects).
• Proficiency installing, troubleshooting, updating, and configuring desktop productivity applications on Microsoft Windows, Mac OS workstations.
• Strong functional understanding of Windows 7/10 and the configuration or troubleshooting tasks necessary to achieve or restore user-desired functionality
• Understanding of Networked Devices, knowledge of the procedures used to troubleshoot network issues, and the ability to diagnose and resolve networking issues/conflicts
• Understanding of system/network security risks and familiarity with tools necessary to verify and scan for vulnerabilities.
• Ability to communicate with non-technical users and assist them with technical issues as well as teaching them computer basics
• Strong understanding of MS Active Directory, MS Exchange Email, and MS O365
• Experience with Symantec Ghost or other desktop system deployment solutions
• Experience with multimedia design and development applications a plus
• Ability to adapt and excel in a fast-paced, heterogeneous environment
• Excellent organizational skills and ability to generate concise and accurate documentation.
• You maintain composure and customer focus while troubleshooting and solving issues.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.