Crescens
Desktop Support Technician
Crescens, Jersey City, New Jersey, United States, 07390
Title:Desktop Support TechnicianLocation: Trendon,NJ(Onsite)Duration: 9 MonthsType: Contract
Note: Either iLinc Web Cam or In Person interviewIf the candidate resides more than 1 hour from the client site, will the candidate relocate for the position?
Responsibilities :
The Desktop Support Technician supports in-house teams and responds in person to helpdesk tickets. Responds to help desk tickets.Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.Builds and configure new user workstation equipment set (PC, desktop image, phone, peripherals, software, user accounts).Troubleshoots basic network, software, and printing problems.Required Skills:
Professional work experience providing hands-on/physical Deskside PC/Laptop/Tablet supportProfessional work experience supporting and trouble shooting PC's running Windows 10 and 11Professional work experience troubleshooting Dell pc hardware issuesProfessional work experience supporting trouble shooting PC peripheral devicesProfessional work experience with the most recent version of the Microsoft Office SuiteProfessional work experience imaging computers and physically setting up computers/monitors such as SCCMProfessional work experience using remote assistance tools such as Quick Assist or GoToAssistProfessional work experience using and supporting Office365 (Teams, Email, OneDrive, SharePoint)Possesses user friendly customer service skillsExperience with Absolute ComputraceExperience with hard drive encryption tools such as Bitlocker
Note: Either iLinc Web Cam or In Person interviewIf the candidate resides more than 1 hour from the client site, will the candidate relocate for the position?
Responsibilities :
The Desktop Support Technician supports in-house teams and responds in person to helpdesk tickets. Responds to help desk tickets.Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.Builds and configure new user workstation equipment set (PC, desktop image, phone, peripherals, software, user accounts).Troubleshoots basic network, software, and printing problems.Required Skills:
Professional work experience providing hands-on/physical Deskside PC/Laptop/Tablet supportProfessional work experience supporting and trouble shooting PC's running Windows 10 and 11Professional work experience troubleshooting Dell pc hardware issuesProfessional work experience supporting trouble shooting PC peripheral devicesProfessional work experience with the most recent version of the Microsoft Office SuiteProfessional work experience imaging computers and physically setting up computers/monitors such as SCCMProfessional work experience using remote assistance tools such as Quick Assist or GoToAssistProfessional work experience using and supporting Office365 (Teams, Email, OneDrive, SharePoint)Possesses user friendly customer service skillsExperience with Absolute ComputraceExperience with hard drive encryption tools such as Bitlocker